CLINICAL SUPERVISOR - FULL-TIME

Description

We Did It Again!

InterCommunity is a 2025 Healthcare Top Workplaces Winner!

VOTED by our incredible staff a TOP WORKPLACE for 12 YEARS — including 2025!

Join a Mission That Matters

InterCommunity, Inc. is a Federally Qualified Health Center Look-Alike (FQHC LA) committed to providing accessible, compassionate care to everyone — regardless of life situation or ability to pay.

We offer same-day primary care and a wide range of behavioral health services across our community health centers in: 

281 Main St., East Hartford 

40 Coventry St., Hartford 

828 Sullivan Ave., South Windsor

Our Addiction Services Division provides a full continuum of care, including:

• Primary care integration
• Residential detox and treatment
• Outpatient mental health and substance use services for adults and children
• Intensive outpatient programs
• Employment and community support
• Mobile crisis evaluations
• Judicial support services
• Social rehabilitation

Why Work With Us?

At InterCommunity, we believe your well-being matters — at work and beyond. That’s why we offer a comprehensive benefits package designed to support your health, financial security, and work-life balance.

All benefit- eligible employees of InterCommunity are eligible for Medical, Dental, Voluntary Vision, Group Life, Supplemental Life, Short-Term Disability and Long-Term Disability. (A benefit -eligible employee is one who is schedule to work a minimum of 30 hours per week.). In addition, all employees may contribute to our 401k and those who meet eligibility and service requirements will receive the company contribution. Benefits are effective on the first day of the month following date of hire.

Our Benefits Include:

• Work Life-Balance-Flexibility, generous Paid PTO, and paid holidays.
• Health & Dental insurance - flexible contribution options that includes 2 HDHP w/ HSA enrollment option or non-HDHP at a minimal cost to employees.
• Voluntary vision coverage.
• Employer-paid Short-Term Disability, Long-Term Disability, and Basic Life & AD&D.
• Supplemental Life Insurance available.
• 401(k) with 3% employer match + 3% employer contribution after 12 months and 1,000 hours worked
• Career advancement opportunities in a supportive, mission-driven environment. 

Summary: 

Clinical Supervisor of Withdrawal Management and the Intensive Program is responsible for overseeing the Withdrawal Management and Intensive daily clinical operations, working collaboratively with the leadership team and within the Intercommunity’s systems of care to ensure best client outcomes. Supervision Received: Receives supervision from Withdrawal Management and Intensive Program Managers, as well as the VP of Behavioral Health. 

Essential Duties & Responsibilities: 

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. 
• Manage day-to-day clinical functioning of Withdrawal Management and Intensive Programs. 
• Adhere to agency policies and procedures maintains agency confidentiality guidelines. 
• Collaborate with Coordinator of Internship and HR to manage the internship program. 
• Monitor and evaluate work performed by subordinates. 
• Investigate and respond to critical incidents, processes incident reports, and implements related action plans after management review.
• Management of the clinical schedule. 
• Completion of payroll for clinical staff. 
• Oversee department production/utilization and documentation.
• Perform regular audits of clinical documentation. 
• Participate in program/agency meetings and performance improvement teams.
• Assure compliance with quality assurance findings and recommendations. 
• Promote diversity in workplace and ensure client rights.
• Provide clinical treatment services in the form of triage, crisis intervention, assessment, individual, group and/or family therapy, screening and planning, completing related proper documentation. 
• Provide back-up clinical coverage as needed. 
• Documents in the clinical record within 24 hours. 
• Works collaboratively with the treatment teams from all residential programs to ensure best client outcomes. 
• Identifies, plans, implements and evaluates training and development of staff in response to identified needs, including on call support when necessary. 
• Reviews all program inc