Clinical Supervisor - Child First

PHMC serves as both a direct service provider to individuals, families, and communities across the region and as an intermediary agent — managing large-scale contracts, government and philanthropic partnerships, and multidisciplinary initiatives that require operational sophistication, strategic leadership, and deep mission alignment.

Summary:

The Child First Program Director is responsible for the direction and management of all Child First program and clinical operations at PHMC. The Program Director engages in clinical reflective supervision with up to four Child First Clinical Teams (each made up of a Family Resource Partner and a Mental Health and Developmental Clinician) who are conducting Child First’s home-based therapeutic intervention. The Program Director works very closely with the Child First State Clinical Director to ensure fidelity to the Child First model and optimal outcomes for families. In addition, the Clinical Supervisor serves as a liaison to community-based providers serving young children and families and to the local early childhood collaborative. Reports to the Senior Director of Community Mental Health.

RESPONSIBILITIES:

•  Provide Child First group reflective supervision and case conference meetings on a weekly basis, using videotape as appropriate.
•  Provide weekly reflective supervision with each Clinician, Family Resource Coordinator, and Clinical Team.
•  Maintain an “open door” policy for staff supervision, consultation, and support, as needed.
•  Review progress notes, formulations, and clinical diagnoses for all children and families.
• Review and sign all Child and Family Plans of Care (Treatment Plans).
• Build and maintain cohesive, supportive, reflective, respectful relationships among staff.
• Review all process data monthly with staff and discuss areas for improvement, and respond to clinical areas of need with specific training for staff.
•  Ensure the provision of clinically sound, ethically implemented interventions from the Child First teams they supervise.
• Monitor and track submission of paperwork (case notes, treatment plans, discharge summaries, assessments and screening tools, etc.) and review for regulation adherence, clinical integrity, and timeliness of submission.
• Hold staff accountable to policies and practices of the program, agency, and licensing/overseeing bodies.
• Assist the Program Director in the recruitment and training of new employees.
• Provide direct and indirect support and supervision to staff in the field as needed.
• Be available for crisis management and support for the teams supervised.
• Provide on-call services as determined by the Program Director.

Staff Leadership

• Fosters a strengths-based, trauma-informed, accountable, committed, and motivated environment.
• Establishes and holds direct reports responsible for creating a climate that attracts, retains, and motivates high performance.
• Ensures the caliber of diverse staff with skills appropriate to meet the needs of those served.
• Provides and holds staff responsible for completing staff performance evaluations as expected, provides constructive supervision for all direct reports, including ongoing performance feedback.
• Models PHMC’s core competencies, holding staff accountable to do the same.
• Mentors and develops direct reports to ensure a core team focused on meeting the priorities of the program.

Team Leadership

• Cooperates and communicates as a multi-disciplinary staff team member through formal meetings, informal consultations, and committee participation.
• Models traits of a responsible team member, executing job responsibilities, open communication, good follow-through; supports team members to do the same.
• Demonstrates use and support of the trauma-informed model in all aspects of employment, including interactions with clients/students, family members, other employees, community members, and stakeholders.
• Responds promptly to the concerns and interests of the clients, parents, guardians, funding entities, and other PHMC staff.

Partnerships and Collaborative Relationships

• Establishes and maintains relationships with provider organizations, regulatory and licensing representatives, and referral sources, establishing effective and productive working relationships while promoting PHMC.
• Represents the organization before various stakeholder groups to maintain visibility.
• Manages regulatory and accreditation contracts.
• Serves on, participates in, and attends various committee meetings.
• Contributing to the Team.
• Participates in regular meetings with staff to ensure priorities are