Clinical Manager, IL

Purpose: For patients, therapists, and agencies to rise together.

Who we are: We are the rehab partner of choice for national home health providers.

Our community of therapists deliver exceptional care in the home, making our patients more mobile and happier. By putting therapy first, our patients, therapists, and agencies rise together.

• Our patients will always feel cared for and supported.
• Our agency partners will view us as an extension of their team, delivering their mission in the communities they serve.
• Our therapists and colleagues will feel supported, connected, and enabled to be their best selves and deliver the best possible care.

Core Values:

• Unwavering commitment to quality care.
• Individual accountability that gives rise to team results.
• Unequivocal excellence in all we do. How we do anything is how we do everything.
• Positivity, energy, and enthusiasm in all we do.

Job Type: Full-time

Pay: $105,000-$115,000/year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Mileage reimbursement
• Paid time off
• Vision insurance

Medical specialties: Home Healthcare

Summary of Primary Function/Scope:

The Clinical Director is responsible for ensuring consistent, high-quality patient care in the market assigned. By leading, advising, and supporting all aspects of a clinician’s clinical experience with IHT, all clinicians are well-prepared to drive patient outcomes. Ensuring therapists are prepared through exceptional training and education, supported as they navigate the home health landscape and provide day-to-day patient care, and fully accountable for meeting IHT standards of quality and patient outcomes is the primary responsibility of the role. Equally critical is consistent servant leadership/management of all assigned staff and collaborating with all Clinical Directors to ensure “one-company” clinical standards are implemented and maintained at the local level. Reflecting the “clinical needs of therapists” and advocating for high-performing therapists across IHT is an ongoing aspect of the role. The Clinical Director reports to the Regional Director.

Essential Responsibilities (Details on accountabilities attached):

• Lead and oversee the regional team of clinicians in embracing and acting in a quality mindset in all aspects of their role as treating clinicians. Ensure every patient receives the quality care required in the services we deliver.
• Collaborate with the Compliance & Quality clinical team in investigations or reviews when addressing a potential violation.
• Oversee Market QA audit process including communication with each clinician on findings/results and follow up with recognition, improvement plans, or education
• Ensure therapists meet compliance regulations, quality patient care is delivered, and IHT quality patient care standards are met.
• Oversee that pertinent clinical information/data is accurately documented and collected in accordance with IHT standards to demonstrate the need for therapy services and the outcomes achieved from our services.
• Ensure new hires at 30/60/90 days are prepared, engaged, and completing visits at expected caseload targets.
• Serve as the primary resource for company and region-specific training and education for the market.
• Execute performance management protocols for all therapists prioritizing those therapists that fall outside the acceptable rating range established and/or C-level performers for the discipline practiced. Fulfill other roles and responsibilities as needed in alignment with the scope of the position.
• Represent clinical leadership to internal and external constituents to ensure operational and clinical excellence.
• Manager Clinical Leads in each market to ensure therapists are supported and developed.
• Act on escalated issues communicated from Clinical Support.

Education/Experience:

• Current licensure to practice as a supervising Physical Therapist.
• Doctor of Physical Therapy from an accredited program preferred. Bachelor's or Master's degree in healthcare preferred.
• Three years of management/leadership experience in a home health or related healthcare organization.

Other Knowledge, Skills, and Capabilities:

• Keep current with all changes or updates in Medicare regulations or procedures. And update the clinical personnel on such change
• Maintain membership of the National Professional Association
• Embrace and model a quality mindset in all