Clinical IT Technician (Full-Time)

Boone Memorial Health is seeking a knowledgeable and proactive Clinical Information Technology (IT) Specialist to join our team. This role supports the technical infrastructure of our clinical software systems, including CPSI, Medhost, Microsoft, and Linux. The ideal candidate will provide software training and troubleshooting support, assist with implementation and maintenance, and work directly with clinical and administrative staff to ensure the smooth operation of critical systems.

What We Offer

• Competitive pay based on experience

• Comprehensive medical, dental, and vision insurance

• 403(b) retirement plan with employer match

• Paid time off (PTO)

• Employer-paid life insurance and short-term disability

• Opportunities for professional growth and advancement

Who We Are

Boone Memorial Health (BMH) is a growing, rural Critical Access Health System located in Madison, West Virginia. Our 25-bed inpatient hospital is supported by a robust network of outpatient clinics and specialty services throughout Boone County and beyond. BMH is committed to delivering high-quality, compassionate care and leveraging technology to enhance patient outcomes and clinical efficiency.

Qualifications

Preferred Experience and Skills:

• Familiarity with clinical software such as CPSI, Medhost, Microsoft, and Linux

• Experience providing end-user support and training

• Understanding of healthcare workflows and software security standards

• Strong problem-solving and communication skills

• Previous work in healthcare IT or a related technical support environment

• Ability to read and interpret technical documentation

• Skilled at documenting processes, writing reports, and communicating with vendors and leadership

Key Responsibilities

• Provide technical and software support to hospital staff

• Train and support end users on CPSI and Medhost systems

• Troubleshoot and resolve system issues both remotely and in-person

• Maintain security access and assist with onboarding new providers

• Install and configure software programs

• Create and maintain documentation for software builds and processes

• Communicate effectively with software vendors regarding system concerns

• Assist with ongoing implementation and system upgrades

• Support hospital staff by responding to software-related questions and concerns

Other Duties

Please note this job posting is not designed to cover or contain a comprehensive listing of duties or responsibilities. Duties and responsibilities may change at any time.

Equal Employment Opportunity Policy Statement

Boone Memorial Hospital, Inc. provides equal employment opportunities to all personnel and applicants for employment and prohibits discrimination, harassment, prejudice, or behavior of any type based on race, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, past or present military service, sexual orientation, gender identity or expression, family or parental status, political affiliation, or any other characteristic protected by federal, state, or local laws.