Clinical Field Staff Liason
Summa HealthAbout the role
Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY.
SUMMARY
The RN Clinical Field Staff Liaison (CFSL) provides support and acts as a resource to clinicians in the field. The CFSL assists in monitoring compliance quality and safe delivery of services by following a clinical process set by clinical management. The CFSL is responsible for all practices and duties within the scope of practice as outlined by the state.
KEY RESPONSIBILITIES
Serve as a resource for field staff, referral sources, physicians, patients and their families pertaining to clinical issues and/or concerns
Facilitate calls to and from Field staff; uses resources to resolve issues and reports anything of concern to manager
Work in the field with staff and patients as needed
Maintains positive working relationships with referral sources including physicians, hospitals, skilled facilities, assisted livings and families
Assist with monthly Case Manager, Nurse and Therapy meetings
Ensure Start of Care compliance
Ensure quality and safe delivery of home health services
Monitor Home Health Aide supervisory visits
Focus on Outcome Monitors as assigned
Implement quality improvement programs in the field
Completes field visits as needed
Participates in managing cost of good working with monitoring supply costs and visits per episode
Knowledgeable of CFSS workflow
Review relevant reports
Reviews clinical documentation in accordance with agency protocol and Medicare/Federal guidelines
Maintains active RN license in state of employment
Participates in on-call, evening/weekend shifts and provides patient care, per agency needs
Participates in in-service program development
Maintains a professional appearance as a representative of the company
Understands, implements and practices policies and procedures for agency operation
Other duties as assigned
QUALIFICATIONS
Registered Nurse with current license in the state of employment. Compact licensure, for states that participate, is required to be obtained within first 30 days
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