Clinical Educator

Inizio Engage has partnered with an innovative biotech company to build a nationwide team of Clinical Educators (CE) whose mission is to provide supplemental device training for NTM (Nontuberculous Mycobacteria) or Mycobacterium avium complex (MAC) lung disease patients and their caregiver(s) throughout their early treatment experience. 

The Clinical Educator (CE) will have an in-depth understanding of the disease state and treatment options, the process of medication delivery via specialty pharmacy, and if applicable, individual patient situations including insurance and reimbursement challenges, patient support offerings through the client’s patient services, and potential community resources.  

The program is designed with the needs of patients diagnosed with NTM MAC lung disease and is an effective and comprehensive program used to ensure that users of the product have ample access to robust clinical product education and device training. 

This is your opportunity to join Inizio and support a top biotechnology company! 

What’s in it for you? 

• Competitive compensation 

• Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and paternity leave benefits, employee discounts/promotions  

• Employee discounts & exclusive promotions 

• Recognition programs, contests, and company-wide awards 

• Exceptional, collaborative culture 

• Best Places to Work in BioPharma (2022, 2023, & 2024) 

• Certified Great Place to Work (2022, 2023, 2025) 

What will you be doing? 

• Understand a patient’s support needs, and interaction preferences, to deliver upon a seamless, tailored patient experience that helps each patient initiate his or her treatment as prescribed by the HCP (Healthcare Professional) 

• Establish a supplemental support relationship with each assigned patient, starting with disease state education, treatment initiation and follow up if needed 

• Communicate timely and effectively with each assigned patient regarding program support and treatment expectations 

• Collaborate with Case Manager to monitor each patient through their initial treatment experience, and proactively resolve any emerging treatment continuation barriers and follow up as needed 

• Provide supplemental education to patient and caregiver on proper technique to self-administer product 

• Maintain communication and integrate activities, when appropriate, with key stakeholders to support the patient experience 

• Increase awareness of disease state through education to healthcare professionals 

• Train and educate office staff on the product and device including adverse events and safety information per label 

• Responsible for documenting all activity related to office calls and patient interaction timely and accurately. 

• Adheres to internal and external compliance and codes of conduct. 

• Provide a responsive, patient focused service in order to satisfy customer needs 

• Report to the Inizio Regional Manager or Client Account Manager