Clinical Co-Responder

Who We Are

The Road Home was founded in 1923 and has been a leader in the endeavor to end homelessness for over 100 years. We provide low-barrier emergency shelters, supportive services, and housing-first-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their community. 

Job Summary

The Clinical Co-Responder will work solely with adults (18+) experiencing homelessness with a co-occurring mental health and/or substance use disorder who have been identified as high-utilizers of shelter and emergency services in South Salt Lake. The Clinical Co-responder will work closely with the community of South Salt Lake to achieve these outcomes: (1) reduce length of stay in shelter and/or period of homelessness; (2) reduce number of police interactions; (3) increase number of individuals diverted out of the court system; and (4) increase number of crisis calls diverted to case management vs first responder calls.

To produce those outcomes, the Clinical Co-Responder will follow these objectives: (1) implement the Critical Time Intervention (CTI) model for identified high-utilizers; (2) maintain a partnership between South Salt Lake Police Department (SSLPD) and The Road Home (TRH); (3) connect clients to community resources for long-term care and stability; and (4) provide evidence-based treatment and prevention citywide.

*Free clinical supervision provided for employees working toward clinical licensure

*Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions, so please still apply

*Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. 

Location

Pamela Atkinson Resource Center

Reports to

Clinical Director of Crisis Services

Position Status

Full-Time, 40hrs

Shift

Monday - Friday

Grade and starting salary

Grade 12, $32.28/hour

FLSA Status

Exempt

EEO Class

Administrative Support Workers

JOB DUTIES

Managing a Case Load

• Engage with and provide comprehensive behavioral health services to clients, empowering individuals using a strengths-based approach to develop problem-solving skills, create goals, and communicate effectively.
• Build rapport, establish goals, and assist our diverse population of guests on your set caseload through frequent face-to-face interactions.
• Engage closely with law enforcement to provide triage, crisis intervention, assess needs, provide resources, and connect with treatment for clients on caseload.
• Respond to, assess and follow up on referrals from law enforcement, partnering agencies, and community members relating to clients.
• Track court cases, warrants, and court appearances to assist clients with navigating the law enforcement system and resolving legal barriers.
• Engage in crisis intervention and de-escalation as necessary.
• Focus on and implement RSS program and CTI model for clients, if/when applicable.
• Assess clients' needs through mental health evaluation and assist or link clients with basic needs, as well as legal services, vocational services, health care, substance use treatment, and psychiatric services, including inpatient services.
• Provide transportation to clients to and from court, meetings with attorneys, mental health and substance use appointments, physical health appointments, and other needs to help eliminate barriers to stability.
• Keep and maintain accurate records, documentation, and statistical data as required using HMIS as main database and participate in special projects as needed. 

Resource Collaboration

• Recruit, hire, train and supervise case management level positions. Provide weekly one on one supervision to direct reports.

• Collaborate with internal staff, community partners, and Homeless Resource Officers (HROs) within SSLPD to facilitate communication, coordinate care, provide updates on progress and plans, and assist with needs of clients.
• Collaborate with housing-focused case managers to engage in housing conversations with clients and assist them with transitioning out of shelter, as well as to support individuals on caseload with wrap around services.
• Refer and connect clients to mental health and substance use treatment resources and community partners for long-term care.
• Attend weekly and monthly meetings with internal staff members, SSL officials, SSLPD, shelter security, and SSL Fire and EM