Clinical Care Manager Team Lead - Forensics

Why work at Rocky Mountain Human Services?
You will have the opportunity to contribute to an organization that is dedicated to embracing the power of community to support individuals and families in creating their future.

RMHS provides great benefits such as:

• Employer paid medical options, dental, and vision benefits
• Generous paid time off such as vacation, sick, personal, and holidays
• Life and disability insurance
• Tuition reimbursement (full-time employees only)
• Mileage reimbursement
• 403(B) with company match
• Employee assistance program

Position Purpose

The Clinical Care Manager Team Lead provides person-centered, community-based clinical care management services for the participants in Community Transitions programs in addition to training, mentor and audit functions for the Clinical Care Managers. The goal is to ensure that comprehensive, coordinated, easily accessible, culturally informed, trauma informed, and integrated services are available for people in the community; and to minimize the risk of readmissions to hospitals, emergency departments, withdrawal management, Colorado Crisis Services and arrest; and to ensure an individuals stability in the community. The Clinical Care Manager Team Lead will provide supports to individuals with serious and persistent mental illness and substance use disorders, including attending their behavioral health appointments to support them in engaging in treatment, providing clinical input into discharge planning teams, and supporting the coordination of behavioral health treatment services.

Essential Duties

Team Lead Duties:

• Provides support to Clinical Care Managers to ensure they implement contractual requirements appropriately and timely
• Serves as a mentor to staff by training, guiding, shadowing, and providing ongoing support to new and existing staff
• Responsible for auditing the Clinical Care Managers work in Case Logic and other systems for Quality Assurance
• Assists with any crisis or complex needs situations
• Helps prepare and lead consultation and other department meetings
• Collaborates and problem solves with Program Manager and Clinical Supervisors to ensure operational excellence

Care Manager Duties

• Provide intensive care management for individuals to ensure a successful transition into community-based living and treatment from state hospitals, acute treatment centers, crisis services facilities, withdrawal management facilities, criminal justice settings, or other higher levels of care. This includes meeting with individuals supported in the community and in the hospital or through virtual means, at a frequency that meets minimum contractual requirements and is sufficient to provide the intensity of supports for successful community transition.
• Ability to clinically assess an individuals needs, including understanding mental health symptoms, coordinating behavioral health services and attending the first behavioral health appointment. Ability to utilize clinical skills such as motivational interviewing and brief interventions.
• Complete health needs assessments and collaboratively develop person-centered individualized care plans that includes all activities and services that are essential to meet the specific needs of the client. Monitors, evaluates, and updates the services listed in the care plan for their effectiveness in a timely manner.
• Assist in accessing services and coordinating care while ensuring individuals have all the resources required for daily living (such as: food, housing, therapies, and transportation).
• Assist individuals and families in coordinating wraparound services and funding sources to secure needed behavioral health and physical health care needs. This will include coordination with providers such as community mental health centers, primary care, case management, Assertive Community Treatment teams, Regional Accountable Entities, and others.
• Advocate for the best interest of the individual by working with providers to resolve conflict as it relates to the individuals care plan.
• Collaborate with Peer Specialists to implement care plans, coordinate services, and communicate with treatment providers.
• Educate Alternative Care Facility and Skilled Nursing Facility staff about successful interventions and care strategies for individuals, as needed to increas