Clinical Assistant/Medical Assistant

Job Duties:

• Participates with team members in identifying and improving systems, activities, behaviors, resolving issues, etc. which result in improving quality services.
• Ability to communicate with clients in a non-directive manner about all options available to them in the event of an unintended pregnancy and provide continuing care and/or referrals based on the client’s need.
• Performs routine office duties, including, but not limited to, answering telephones, scheduling appointments, providing referrals, explaining and collecting fees, entering client information into computer, etc.
• Maintains client electronic record systems and lab results and ensures accurate input of information into the computer system.
• Interviews clients according to client-centered education methods to obtain and provide information.
• Provides accurate information to all clients about all FDA approved birth control methods as well as adoption, prenatal and abortion services in accordance with PPAU policy and medical guidelines.
• Describe the difference between medication and surgical abortion.
• Performs appropriate lab procedures in accordance with OSHA and universal infection control guidelines. Maintains proficiency in performing CLIA waived tests and phlebotomy.
• Assists medical provider in the examination and procedure-surgical rooms.

What We're Looking For:

• Graduation from high school or equivalent
• 1+ years experience in a medical setting or other experience with extensive customer service contact; or 0-1 years experience plus post-High School education/certification in a medical or health field, gender studies, social work, family planning, or related field or equivalent combination of education/experience
• Bilingual English/Spanish ability preferred but not required.
• Annual flu vaccination required unless qualifies for a medical or religious exemption.