Clinical Application Scientist - West/Midwest

About CooperSurgical

CooperSurgical is a leading fertility and women’s healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life. As a division of CooperCompanies, we're driven by a unified purpose to enable patients to experience life's beautiful moments. Guided by our shared values – dedicated, innovative, friendly, partners, and do the right thing – our offerings support patients throughout their lifetimes, from contraception to fertility and birth solutions, to women’s and family care, and beyond. We currently offer over 600 clinically relevant medical devices to healthcare providers, including testing and treatment options, as well as an innovative suite of assisted reproductive technology and genomic testing solutions. Learn more at www.coopersurgical.com.

Essential Functions:

• Ensure that clinics consistently partner with CooperSurgical to drive (and demonstrate) best practices for clinical outcome
• Provide in-clinic biopsy support, troubleshooting, and training, ensuring genomic product adoption is successful, with scientific “non-sales” skills
• Whilst in-clinic, ensure all customer needs are met, and work closely with Account Managers to provide scientific support for customers
• Assist in COE workshops and training; works closely with the Professional Education and Clinical Support team.
• Bring back insights from clinic visits to Marketing and sales to help the Commercial team identify opportunities for improved partnership with clinics
• Generates testimonials and in-clinic data and business cases
• Support the Global scientific communication profile with inputs to White papers and ART Scientific
• Give educational/promotional talks in labs, at congresses and in trainings. Support clinics with implementation and troubleshooting of Cooper products.
• Work closely as part of the Professional Education and Clinical Support team, to ensure alignment of activities and sharing of global best practices.
• Work closely with the Americas Sales and Marketing teams to ensure alignment of activities and time allocation/prioritization with broader business priorities. Support internal customers with scientific questions and understanding of product usage

Qualifications:

• Bachelor’s degree required, Master’s degree preferred
• 5+ years of full-time embryology experience required, supervisory experience beneficial
• Confident speaker and networker. Able to observe and suggest improvements to customers tactfully and respectfully.
• Collaborative; Relationship builder
• Practical, patient, strong problem solver and observer
• Adaptable and flexible
• Able to see the big picture and prioritize and optimize time and customer visits.

As an employee of CooperSurgical, you'll receive an outstanding total compensation plan. As we believe your compensation goes beyond your paycheck, we offer a great compensation package, medical coverage, 401(k), parental leave, fertility benefits, paid time off for vacation, personal, sick and holidays, and multiple other perks and benefits. Please visit us at www.coopersurgical.com to learn more about CooperSurgical and the benefits of becoming a member of our team.

To all agencies: Please, no phone calls or emails to any employee of CooperSurgical about this opening. All resumes submitted by search firms/employment agencies to any employee at CooperSurgical via-email, the internet or in any form and/or method will be deemed the sole property of CooperSurgical, unless such search firms/employment agencies were engaged by CooperSurgical for this position and a valid agreement with CooperSurgical is in place. In the event a candidate who was submitted outside of the CooperSurgical agency engagement process is hired, no fee or payment of any kind will be paid.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.  If you are interested in applying and require special assistance or accommodations due to a disability, please contact