Clinic/Practice Assistant, Cardiology

Site: Mass General Brigham Community Physicians, Inc.

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.

Mystic Healthcare is committed to building healthier communities. Our experienced teams of primary care physicians, cardiologists and advanced practice clinicians offer comprehensive, compassionate care for the entire family with convenient access to cardiac testing, labs and imaging.

We are located at 127 Main Street in Medford, Massachusetts.

 

Job Summary

We are seeking a full-time, 40-hour Clinic/Practice Assistant onsite Monday through Friday from 8:30am to 5:00pm.

Our Clinic/Practice Assistants play an integral part in the operations of our community-based physician practices. Dedicated to administrative support, these assistants serve as the gatekeepers of our practices and ensure that our team is delivering the highest quality experience that exceeds our patients' expectations.

We are looking for well-rounded customer service professionals who can multi-task, prioritize, and thrive in a high-volume ambulatory clinic setting!

Responsibilities:
Leading up to the patient visit, Clinic/Practice Assistants schedule all appointments and obtain Prior Authorizations from insurances when needed for specific exams.
- During the patient's visit, the focus is check-in, which includes greeting patients, answering all of their questions, and assisting with any pre-visit paperwork/forms.
- At the conclusion of the visit, during check-out, Clinic/Practice Assistants are tasked with the completion of forms, collection of co-payments, and scheduling follow-up appointments, tests, and/or procedures.
Other duties include fielding all incoming telephone calls and triaging appropriately, monitoring patient flow and waiting room activity, and providing general support to practice leadership, clinicians, and peers.

 

Qualifications

Education
High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials
Certified Medical Administrative Assistant [CMAA] - Data Conversion - Various Issuers preferred

Experience
office experience 2-3 years required
 

 

Additional Job Details (if applicable)

 

Remote Type

Onsite

 

Work Location

127 Main Street

 

Scheduled Weekly Hours

40

 

Employee Type

Regular

 

Work Shift

Day (United States of America)

 

Pay Range

$17.36 - $22.75/Hourly

 

Grade

2

 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of y