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Client Value Executive - Tenant & Employment

TransUnion
United StatesRemotefull_timeVerifiedPosted 18 Jan 2024

About the role

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What We'll Bring:

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation we’re consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

What You'll Bring:

  • Minimum of 4-6 years of experience supporting conceptual services in a technical, complex, and fast-paced selling environment leveraging consultative sales acumen.
  • Understanding of rental screening environment, as well as data and analytics relevant to the industry
  • Strong work ethic and a demonstrated track record of retaining and growing a client base.
  • Experience managing the entire sales cycle, from identifying a need, to developing the solution with a measurable value prop, to closing the deal and seeing it through to implementation.
  • Excellent interpersonal, customer relationship management, and organizational skills desired.
  • Fluent in negotiating complex agreements and communicating technical concepts.
  • Strong face-to-face and virtual presentation and meeting facilitation skills.
  • Demonstrate initiative, intellectual curiosity, attention to detail, high energy, drive to win, an ability to multitask and work creatively to resolve client issues.
  • Ability to champion new ideas, initiate change, think “outside of the box,” and drive innovation.
  • Ability to develop knowledge of Fair Credit Reporting Act, The Driver's Privacy Protection Act, and The Gramm–Leach–Bliley Act
  • Ability to unite internal teams for effective and logical problem solving.
  • Proficient in Salesforce, PowerPoint, Excel, Word, and virtual meeting software (Teams, Zoom, etc.).
  • Potential for travel up to 25% of the time
  • This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

Impact You'll Make:

  • Proactively manage a large base of existing clients, supporting day-to-day customer relationships
  • Responsible for defending existing revenue within assigned account base, focusing specifically on driving client value by developing a deep understanding of each client’s business needs and issues.
  • Expand relationships within existing account base to help uncover incremental new revenue opportunities by partnering with Sales and Client Executives on any new business opportunities.
  • Coordinate and deliver Executive Business Reviews with clients where applicable.
  • Coordinate all internal resources necessary to ensure any client issues including service, billing, technical, delivery, etc. are resolved efficiently and effectively.
  • Acquire and integrate industry knowledge related to general trends, emerging technologies & competitors specific to our Tenant & Employment vertical.
  • Maintain meeting notes, renewal forecasts, legal documentation, and client contact information electronically in Salesforce.com for assigned client base.
  • Create and maintain Account Business Plans within a matrixed internal team for assigned clients.
  • Provide clients with an ongoing education of TransUnion’s solutions via thought leadership, events, etc.

Benefits:

TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, tuition reimbursement, additional (following any short-term disability) 10 weeks of parental leave with gradual return, adoption assistance, fertility coverage, spousal and domestic partner benefits, charity gift matching, employee stock purchase plan, retirement contributions with employer match, organizational growth potential through our online learning platform with guided career tracks, and access to TransUnion’s Employee Resource Groups. 

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic

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Company

TransUnion

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