Client Success Manager

<div class="content-intro"><p><strong data-stringify-type="bold">About StarRez</strong></p> <p><br>StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner.</p></div><p><span style="color: rgb(0, 117, 219);"><strong><span data-contrast="none">About College Pads</span></strong>&nbsp;</span><br><span data-contrast="auto">College Pads is transforming the way students navigate the transition from on-campus to off-campus life. Our platform enables universities to support their students by streamlining the process of finding and securing off-campus housing. By working closely with higher education institutions, we offer a trusted tool for students to connect with property managers and rental listings, helping to foster a foundation for well-being and success. As of January 2025, College Pads is part of StarRez.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p> <p>&nbsp;</p> <p><span style="color: rgb(0, 117, 219);"><strong><span data-contrast="none">The Role</span></strong>&nbsp;</span><br><span data-contrast="auto">We are looking for a driven and customer-focused </span><span data-contrast="auto">Client Success Manager</span><span data-contrast="auto">&nbsp;to join our growing team. In this role, you’ll be instrumental in ensuring our university and property management clients experience the full value of our platform. From onboarding new partners to fostering long-term relationships and facilitating contract renewals, you’ll play a key role in client satisfaction and retention.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p> <p><span data-contrast="auto">You’ll collaborate closely with the sales and operations teams to deliver