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Client Software Administrator
VictaulicUnited Statesfull_timeVerifiedPosted 22 Apr 2025
About the role
Position: Client Software AdministratorReports to: IAM Team Lead
Overview Responsible for designing, deploying, and maintaining our organization’s Windows- based IT infrastructure. Ensure systems run smoothly and securely, drive continuous improvements, and serve as a trusted technical advisor to the organization.
Responsibilities · Endpoint Management: Globally administer Microsoft Endpoint Configuration Manager (MECM), Microsoft Intune, and similar technologies to deploy and manage software. · Deployment Coordination: Organize and coordinate software & hardware upgrades and repairs within the desktop environment. · Package Evaluation & Testing: Evaluate, maintain and refine desktop application packages; drive testing, pilot programs and prototype implementations for new software. · Develop & Maintain Packages: Design, build and update automated application installation packages using industry-standard tools and best practices. · Software & Application Packaging Standards: Enforce internal packaging guidelines and ensure all software and application deliverables adhere to industry best practices. · Custom Installer Enhancements: Create and integrate custom actions to extend Windows installer functionality for complex deployments. · Patch & Update Management: Plan, test and deploy service packs, hotfixes and application updates to ensure systems remain secure and compliant. · Application Lifecycle Lead: Lead the configuration, testing, maintenance and monitoring of all end‑user applications and systems, serving as the primary point of ownership. · Compatibility & Troubleshooting: Identify and resolve Windows 10/11 compatibility issues; perform advanced troubleshooting of registry, file/folder security and OS‑level problems. · Publishing & Delivery: Lead application publishing processes and oversee reliable delivery across diverse environments. · Document Processes: Record packaging workflows, configurations and updates in standardized documentation templates and databases. · Knowledge Management: Create and maintain knowledgebase content—known issues, workaroun
Overview Responsible for designing, deploying, and maintaining our organization’s Windows- based IT infrastructure. Ensure systems run smoothly and securely, drive continuous improvements, and serve as a trusted technical advisor to the organization.
Responsibilities · Endpoint Management: Globally administer Microsoft Endpoint Configuration Manager (MECM), Microsoft Intune, and similar technologies to deploy and manage software. · Deployment Coordination: Organize and coordinate software & hardware upgrades and repairs within the desktop environment. · Package Evaluation & Testing: Evaluate, maintain and refine desktop application packages; drive testing, pilot programs and prototype implementations for new software. · Develop & Maintain Packages: Design, build and update automated application installation packages using industry-standard tools and best practices. · Software & Application Packaging Standards: Enforce internal packaging guidelines and ensure all software and application deliverables adhere to industry best practices. · Custom Installer Enhancements: Create and integrate custom actions to extend Windows installer functionality for complex deployments. · Patch & Update Management: Plan, test and deploy service packs, hotfixes and application updates to ensure systems remain secure and compliant. · Application Lifecycle Lead: Lead the configuration, testing, maintenance and monitoring of all end‑user applications and systems, serving as the primary point of ownership. · Compatibility & Troubleshooting: Identify and resolve Windows 10/11 compatibility issues; perform advanced troubleshooting of registry, file/folder security and OS‑level problems. · Publishing & Delivery: Lead application publishing processes and oversee reliable delivery across diverse environments. · Document Processes: Record packaging workflows, configurations and updates in standardized documentation templates and databases. · Knowledge Management: Create and maintain knowledgebase content—known issues, workaroun
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