Client Services Manager- New Hyde Park, NY

 

• Pay Range: 75,000.00- 80,000.00
  *Internal Employee Referral Bonus Available

The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg

 

About Canteen:

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. 
 
Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation.  Together, we’ll continue to transform our industry. 

Come for the job, stay for the career. We are Canteen.

Job Summary

Are you a relationship-builder with a sharp eye for detail and a passion for operational excellence? We’re looking for a Client Operations & Procurement Manager to serve as the vital link between our company and key clients—ensuring seamless service, smart sourcing, and long-term satisfaction.

In this dynamic role, you’ll manage everything from product procurement and inventory to client communication and strategic reporting. You’ll be the go-to expert for ensuring that client needs are met with urgency, accuracy, and care—while navigating the complexities of cross-functional collaboration and supply chain strategy.

What You’ll Do:

• Be the Client’s Trusted Partner: Build and nurture strong, long-lasting relationships with key clients, understanding their needs and delivering tailored solutions.
• Own the Procurement Process: Source and procure essential goods and services, including product substitutions, while maintaining budget awareness and quality standards.
• Keep Operations Flowing: Monitor inventory levels, process purchase orders, and ensure timely, accurate deliveries.
• Create Impactful Product Rotations: Develop and manage marketing schedules that align with client goals and seasonal trends.
• Drive Strategic Insights: Prepare and present reports on key account metrics, procurement performance, and client initiatives.
• Ensure Quality & Compliance: Verify that all procured items meet required specifications and standards.
• Collaborate Across Teams: Act as the central point of contact between clients, suppliers, and internal teams to ensure smooth execution of strategies.
• Solve with Confidence: Resolve complex service issues and client concerns with professionalism and urgency.

What You Bring:

• Bachelor’s degree in Business Management or related field
• 5+ years of experience in client relationship management, procurement, or operations—preferably in Grocery, Distribution, or Food & Beverage
• Proven ability to manage complex client portfolios and procurement processes
• Strong analytical, critical thinking, and problem-solving skills
• Excellent communication, presentation, and negotiation abilities
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
• Self-motivated, detail-oriented, and adaptable in a fast-paced environment

Why Join Us?

You’ll be part of a collaborative, client-first culture where your ideas are valued and your impact is visible. If you’re ready to lead with purpose, streamline operations, and build lasting client success, we’d love to meet you.

Associates at Canteen are offered many fantastic benefits.

Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Ma