Client Services Coordinator

The Client Services Coordinator is a client facing role where you will support the CS team in the management of accounts, working across the Women’s Lifestyle business in the US. The role focuses on media plan and post-sale campaign management support for highly custom programs inclusive of branded content, social, display media and experiential executions.

Job Purpose:

As the Client Services Coordinator, you will be responsible for supporting the Client Services team in managing advertiser driven programs from pitch to execution for a set list of accounts. You will work collaboratively with Client Services Managers, Ad Operations and Sales on key aspects of running our advertising campaigns in order to deliver white glove client service to our clients - this includes, but is not limited to, media plan support, screenshot capturing, reporting, and client communication around media and launches. The ultimate goal is to help produce successful campaigns by streamlining internal operations, taking a proactive approach to meet and exceed our clients needs, and drive renewal of business.

Key Responsibilities:

• Contribute throughout the lifecycle of client campaigns, including proposal generation, campaign execution and final reports
• Support Client Services Managers in completing and revising media plans that range across scalable budgets, and responding to client needs surrounding marketplace/ site information and benchmarks
• Own and manage internal order processing within company CRM tool for financial processing and campaign setup
• Capture and build screenshot decks to document all campaign elements, as well as deliver decks to and communicate with clients around campaign and element launches
• Work closely with Client Services Managers and Ad Operations team to review 3rd party tags, QA and launch elements of ad campaigns
• Compile weekly reporting to ensure each campaign successfully delivers in full and achieves client objectives
• Support in creating final reports and wrap decks at campaign completion

What do I need to succeed?

• Bachelor’s degree preferred, but not required with relevant experience
• Must be extremely detail-oriented with exceptional organizational skills
• Excellent written and verbal communication skills
• Must be a self-starter with the ability to handle multiple projects, prioritize work assignments, meet deadlines, and enjoys working in a fast-paced environment
• Must be results-driven with a passionate work ethic
• Proficient in Excel, PowerPoint, Keynote, and Word

What will I get in return?

As well as our standard benefits, we have a number of awesome perks available to our staff including:

• Unlimited paid time off
• A share in our success - every member of staff receives a profit pool bonus at the end of our financial year and access to our unique Value Creation Plan
• Central office locations with safe working spaces and flexibility to work remotely as required
• Discounted digital magazine subscriptions and access to back copies of our print magazines and bookazines
• Huge opportunities to learn and develop whether through professional qualifications, exposure to incredible business projects or informal lunch & learns, hosted by your colleagues

We have a number of awesome perks available to our staff. We offer opportunities to learn and develop, whether through professional qualifications, exposure to incredible business projects or informal lunch & learns, hosted by your colleagues. We have a fantastic culture where we really do care about our people and want everyone to succeed.

Benefits include health Insurance including medical, dental and vision care, 401(k) match and Employee Stock Purchase Plan.

And to top it all off, not only do we offer uncapped time off because we trust you to manage your workload and time, but we also offer a share in our success. All employees may be eligible to receive a profit pool bonus at the end of our financial year, based on the company's performance.

We are Future

Connectors. Creators. Experience Makers

We’re Future. We’re 3000+ colleagues over 250+ brands speaking to 400 million people every month across the globe through websites, events and magazines. We’ve got ambitious plans that build on our growth momentum and unlock new opportunities and we’re looking for talented people who want to be a part of it.

Want to know more… https://youtu.be/xxfSvjPuZdc

Inclusion & Diversity

At Future we are passionate about ensuring that a