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Client Service Representative – Entry Level | Paid Training

New Catalyst Incorporated
Jeffersontown, United Statesfull_timeVerifiedPosted 8 Jan 2026
💰 $60,000/yr($45,000/yr$60,000/yr)

About the role

We are currently hiring Entry-Level Client Service Representatives in Jeffersontown, KY to support our event-based fundraising and community outreach initiatives. This hands-on, professional opportunity is ideal for recent graduates, career changers, or individuals seeking meaningful, mission-driven work in the nonprofit and fundraising space.

No prior experience required. We offer fully paid training, ongoing mentorship, and a comprehensive benefits package designed to support your success and long-term career growth.

Key Responsibilities

  • Serve as the primary point of contact for donors, sponsors, and event clients

  • Promote fundraising campaigns and engage attendees at live events and community activations

  • Educate the public on nonprofit missions, charitable programs, and upcoming initiatives

  • Assist with event setup, logistics, execution, and on-site coordination

  • Track donor interactions, collect feedback, and report insights to management

  • Collaborate with team members to achieve daily, weekly, and campaign performance goals

  • Maintain a professional, positive, and approachable presence at all events

What You’ll Learn (Paid Training Provided)

  • Fundamentals of event fundraising, coordination, and nonprofit outreach

  • Best practices in customer service and professional communication

  • Donor engagement and relationship-building strategies

  • Marketing and promotional techniques for live fundraising campaigns

  • Team collaboration, goal setting, and performance tracking

  • Problem-solving and conflict resolution in client-facing environments

Qualifications

  • 18 years of age or older

  • High school diploma or equivalent required

  • Reliable transportation

  • Outgoing, positive, and coachable attitude

  • Strong communication and interpersonal skills

  • Self-motivated, goal-oriented, and eager to grow

  • Ability to work independently and as part of a team

Why Join Our Team

  • Fully paid training program focused on long-term career development

  • Comprehensive benefits package, including Medical, Dental, and Vision

  • Clear advancement paths with internal promotion opportunities

  • Supportive, team-focused work environment

  • Hands-on experience in event fundraising, client relations, marketing, and community outreach

  • Performance-based incentives, bonuses, and recognition programs

  • Opportunity to make a real, measurable impact by supporting meaningful charitable causes

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Company

New Catalyst Incorporated

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