Client Insights Manager - Remote - US

MGR, Client Insights

 

Let’s be unstoppable together!

 

Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set.

 

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives.  We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work.  Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.

 

Learn more at www.circana.com.

 

Our Critical Sales Skills

At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business.

• Effectively Presents Solutions: Delivers tailored, compelling solutions that align with customer needs and drive action.
• Knows the Buying Influences: Identifies key decision-makers and understands their motivations and influence.
• Manages Buyer Indifference: Recognizes and explores customer hesitation to uncover new needs or opportunities.
• Understands Customer Needs: Operates as a recognized expert to articulate customer needs in the customer's business language and business context.
• Being Resilient: Bounces back from setbacks with composure and positivity; helps others stay productive during tough times.
• Manages Ambiguity: Stays focused and calm in uncertain situations; guides others through change.

What will you be doing?

This role will focus on working with Carma Laboratories, a leading Wellness CPG manufacturer in Lip Care. 50% of the role is dedicated to Carma, and other 50% dedicated to supporting smaller Mid-Market size clients in the Wellness space.  This role will allow you to collaborate  with our clients as a trusted advisor to uncover meaningful insights that impact and improve their business. You will be working with big data, particularly Point of Sale (POS) and Shopper and Consumer data, to proactively identify key business insights, and recommend action steps to directly impact client bottom line.

 

Job Responsibilities

Analytic Capability

• Use a systematic approach to solving problems that involve breaking it into smaller pieces, tracking the implications of situations, generating multiple alternatives.
• Approach client with coherent, actionable and fact-based data/recommendations appropriate to their business needs.
• Continually provide analytical solutions and business insights to address any business gaps and/or opportunities and create value for the client.

Impactful Presence

• Demonstrate strong interpersonal communication and presentation skills; present a professional image.
• Become trusted by client, Circana client solutions teams, and Circana cross functional organizations.

Client Focus

• Consistently act with client satisfaction in mind and follow through on commitments to ensure the needs of the client are met.
• Develop and maintain a deep understanding of customer needs and requirements.
• Help customers identify solutions to problems they did not know they had.
• Track and organize multiple work streams against multiple clients, and manage time and resources against changing priorities.

Requirements

• 2+ years of experience with syndicated data, analytics, category management, or related fields.
• Marketing and/or sales with a premier Consumer Packaged Goods (CPG) company or other companies using syndi