Client Insights Consultant

Client Insights Consultant

Let’s be unstoppable together!

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.

Learn more at www.circana.com.

 

What will you be doing?

This role supports marketing, brand, and sales teams at a large self-care company. Collaborate with clients on analyses and insights using a leading data visualization platform to evaluate various data types. Develop and present actionable insights, introduce new services, and support client training initiatives.

 

Job Responsibilities

To be successful as a Client Insights Consultant, you must possess and be able to execute four key skill sets:

Advanced Analytic Skills: Demonstrate ability to analyze and interpret data and translate it into meaningful solutions for clients:

• Approach the client with coherent, concise, actionable, and fact-based data/recommendations appropriate to their business needs
• Continually provide analytical solutions and business insights that address client business issues, gaps, and opportunities
• Work closely with the client and the Circana account team to produce both strategic and tactical analytical content across Circana applications

 

Consultative Selling: Apply knowledge of the business, industry, and domain to identify, create, and close business opportunities:

• Target and sell services that address unexpressed and underlying client needs; ask questions to identify the root causes of issues versus symptoms
• Test assumptions and challenge the status quo
• Synthesize information on a variety of issues; translate the information into a project framework that ultimately provides solutions for clients

Impactful Presence: Demonstrate strong interpersonal communication and presentation skills:

• Gain the trust of the client and the Circana cross-functional organizations to be considered a domain expert and valued business partner
• Educate the client on analytic methods, shape their thinking, and influence the decisions they make
• Demonstrate a flexible approach to communication; adapt messages quickly to the appropriate level or function with poise, polish, and professionalism

Client Focus: Consistently act with client satisfaction in mind and follow through on commitments to ensure the needs of the client are met:

• Develop and maintain a deep understanding of customer needs and requirements
• Help customers identify solutions to problems they did not know they had
• Regularly and proactively communicate with the client-facing teams, including soliciting feedback to continually improve the relationship
• Manage and organize work streams against multiple client teams

 

Requirements

• 5+ progressive years of experience in marketing and sales with a premier Consumer Packaged Goods (CPG) or marketing analytics company
• Experience with Circana/IRI or other syndicated data solutions is required, with preference for Unify visualization and Genius Script development
• Demonstrated expertise in translating point-of-sale (POS) and consumer data and analysis into relevant implications within the CPG industry
• Ability to build a rapport across functions and levels within an organization
• Proven ability to influence clients’ way of thinking
• Bachelor’s degree required; advanced degree a plus

 

Circana Behaviors

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions.