Client Acquisition & Appointment Booking Coordinator

This is a remote position.

Schedule:

• Mondays to Fridays, 9:00 am to 6:00 pm (Australian business hours with 30-minute unpaid breaks)
• 40 hours per week
• Client timezone: Australian Eastern Time (AEST)

Client Overview:

A growing digital marketing services company that specialises in lead generation and appointment setting for diverse industries. They work with service-based businesses including cleaning companies and pest control companies, helping them secure qualified prospects and business opportunities. The company operates under investor oversight and maintains high performance standards with clear accountability metrics.

Job Description:

You’ll be the driving force behind business growth, generating qualified leads and booking appointments that directly impact revenue for both the company and their diverse client portfolio. This role puts you at the centre of business development activities, where your success in securing quality appointments translates into real business opportunities across multiple industries. You’ll work with established processes and proven systems while having the autonomy to manage multiple client accounts and deliver measurable results.

Responsibilities:

• Generate qualified leads for the company and their clients across various service industries
• Book appointments and quotations for client representatives to visit prospects on-site
• Conduct outbound calling campaigns using Microsoft Teams platform
• Act on behalf of clients (cleaning companies, pest control companies, etc.) to secure business meetings
• Maintain detailed appointment and lead tracking records in Excel spreadsheets
• Provide daily email reports of booking activities and conversion results
• Follow established scripts and processes while adapting to different client needs
• Manage multiple client accounts simultaneously with consistent performance standards
• Meet measurable booking targets within the first two weeks of starting

Requirements

• You bring 3-4 years of proven experience in lead generation and appointment setting with a track record of consistent results.

Strong communication skills with clear English proficiency are essential, along with experience working Australian business hours or willingness to adapt to this schedule.

You’re proficient with Microsoft Teams for calling activities and Excel for detailed reporting and tracking.

Bonus if you have experience working with service-based businesses like cleaning or pest control companies.

It helps if you’ve worked in environments with investor oversight or high-accountability performance metrics.

Why Join This Team?

• Work with a diverse portfolio of clients across multiple growing industries
• Established systems and processes that set you up for success from day one
• Clear performance metrics with measurable impact on business growth
• Flexible remote work arrangement with Australian-based leadership
• Opportunity to work with an expanding agency looking to consolidate and scale operations
• Direct accountability to results with quick feedback and performance recognition

Benefits

Independent Contractor Perks: 

• HMO coverage for eligible locations
• Permanent work from home
• Immediate hiring
• Steady freelance job

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their benefits and taxes. The professional fees are at hourly rates, and the rate depends on your performance in the application process.

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