Client Accounts Financial Analyst

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Summary

The Client Accounts Financial Analyst position handles financial invoicing, analytical, and job priority sequencing responsibilities. This position will train to assume permanently assigned billing management responsibilities, to assume the duties for billing support models to include the highest volumes and fees for institutional, high-profile clients and attorneys. The role is responsible to work with experienced Legal Billers to analyze and prioritize responsibilities to ensure maximum contribution to the larger billing organization, which includes process and gap analysis to be incorporated into customized training and mentoring to other staff members on all billing procedures. Also, the position provides and ensures a cohesive, full-cycle billing support solution to billing attorneys with complex domestic and international billing books. With support from experienced Sr,. Legal Billers, this position will serve as a proxy for the position’s regional manager as needed and is considered a subject-matter expert in the field of billing. The position will evolve to assume responsibilities for temporary managerial support in the absences of designated regional manager or be a functional supplemental senior-level billing resource during absences, unplanned vacancies and/or during periods of increased work content within a designated regional territory. This role represents the department by participating in client meetings and across groups and sets and drives agendas impacting billing practices and processes.

Location

This position can sit in our Austin office and offers a Hybrid work schedule working at least 3 days in the office.

Responsibilities                                
 

• Be trained to become the subject matter expert in providing dedicated legal billing.

• Review data for accuracy prior to submitting it; gather and submit domestic and international accrual information based on client requirements.

• Research and resolve electronic billing rejections.

• Research client billing data and provide detailed analysis to attorneys and support staff.

• Track and resolve tickets assigned by the Accounting Service Desk on a daily basis.

• Work across multiple teams of support specialists within both Legal Support Services and Accounting teams to provide effective, streamlined billing and client account services to attorneys of the firm.

• Responsible for analyzing and prioritizing responsibilities to ensure maximum contribution to the larger billing organization, which includes process and gap analysis to be incorporated into customized training and mentoring to other staff members on all billing procedures.

• Maintain an accurate description of all client billing requirements, which may also include guidelines established by the client’s general counsel. Update and track changes to the requirements as necessary.

• Interact with billing department stakeholders to understand business problems and define solution requirements.

• Analyze legal billing process and supporting systems, and develop business cases, build metrics, and perform reporting. Document and communicate functional and system requirements and build process-flow diagrams. Also, continually review internal processes for opportunities to improve efficiency.

• Apply best practices for effective communication and problem solving, create standardized department reports, analyze data and document areas requiring improvement.

• Support projects and reporting efforts and liaise with project participants and follow up routinely to ensure effective communication and completion of tasks.

• Coordinate with existing Billing staff in concert with IT and various departments to support the execution of cross-functional project requirements and perform system testing and requirements validation.

• For US clients: support the full billing cycle to reviewing and editing proformas, seeking requisite approvals for deferrals, write-offs, and time transfers. Field billing inquiries from adjacent support groups and attorneys. Create and maintain complex monthly reporting.

• For global clients: coordinate and lead global client unified billing, which includes reviewing data for accuracy prior to submission, managing global client account assignments and performing all full cycle billing functions associated with both the firm’s and the cli