Clerical Assistant 1

BASIC FUNCTION Responsible for meeting established data entry quality, production and timeliness goals for clerical aspects of the claims department.

RESPONSIBILITIES

• Responsible for efficient and accurate sorting, delivering, imaging of the BHHC’s incoming mail
• Prepares outgoing mail for the Postal Services in an accurate and timely manner
• Proactively communicates directly to the supervisor any problems or issues that may adversely impact on the workflow procedures
• Responds to both internal and external customers’ requests for quick assistance and meets commitments without direct supervision
• Accurately enters data and performs all procedures to ensure the Policies, Accounting Notices, Premium Audit Notices, Invoices, Payments and various mail out projects are correct
• Able to effectively communicate verbally or in writing
• Actively work with others to achieve unit goals and objectives
• Performs other support tasks as requested and/or assigned
• Comply with required project schedules/timeliness
• Adherent to company policies, procedures and shared values

QUALIFICATIONS

• EDUCATION/EXPERIENCE: High school diploma or general education degree (GED); or one to three months’ related experience and/or training; or equivalent combination of education and experience.
• LANGUAGE ABILITY: Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• MATH ABILITY: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written or oral instructions. Ability to deal with problems involving few concrete variables in standardized situations.
• TECHNICAL SKILLS: To perform this job successfully, an individual should have knowledge of office operations, and data-entry.
• COMPUTER SKILLS: To perform this job successfully, an individual should have knowledge of Microsoft word processing software.