Claims Representative

<h1><strong>Future&nbsp;</strong><strong>Claims Representative Opportunities at </strong><strong>EquipmentShare!</strong></h1> <p><span style="font-size: 12pt;"><strong>EquipmentShare is accepting applications for a future Claims Representative in the St. Louis, MO area.</strong></span></p> <p>At EquipmentShare, we’re not just filling a role — <strong>we’re assembling the best team on the planet to build something that’s never been built before</strong>. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.</p> <p>We’re accepting applications for a future <strong>Claims Representative role </strong>at our rental facility in <strong>St. Louis, MO</strong>, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction. As a Claims Representative, you will be responsible for handling all aspects of insurance claims, including initial reporting, documentation, assessment, and resolution.</p> <p><span style="font-weight: 400; color: rgb(0, 0, 0);"><strong><em>Schedule: </em></strong>Monday to Friday, 7:00 AM to 5:00 PM, and offers overtime pay after working 40 hours. (On call during the weekend only in special circumstances)</span></p> <h3>Primary Responsibilities</h3> <ul> <li> <p>Claims Processing: Efficiently process insurance claims from initiation to resolution. This includes verifying claim information, assessing damages, and determining claim validity.</p> </li> <li> <p>Customer Service: Provide empathetic and knowledgeable support to customers filing claims. Guide them through the claims process, keeping them informed of their claim status and next steps.</p> </li> <li> <p>Documentation and Record Keeping: Maintain accurate and detailed records of all claims, including customer interactions, assessments, and claim resolutions.</p> </li> <li> <p>Liaison with Insurance Companies: Act as the primary point of contact between the customer and insurance companies. Coordinate with insurance adjusters to facilitate claim assessments and settlements.</p> </li> <li> <p>Compliance and Reporting: Ensure all claims are processed in compliance with company policies and legal requirements. Prepare reports on claim trends, outcomes, and customer feedback for management review.</p> </li> <li> <p>Team Collaboration: Work closely with other departments, such as the legal team, customer service, and fleet management, to ensure a coordinated approach to claim handling.</p> </li&g