Change Readiness Analytics Analyst

Change Readiness Analytics Analyst   The Change Readiness Analytics Analyst will be part of a team of change implementation experts with accountability for measuring and analyzing change adoption across impacted areas. The team will focus on a data driven approach to change management to help leaders verify, understand, and quantify actions that result in informed business decisions. The team will measure change implementation against pre-defined targets to navigate and steer change initiatives and make the necessary course corrections to achieve defined success.   The Change Readiness Analytics Analyst plays a key role in ensuring initiatives meet objectives by increasing stakeholder ownership, employee engagement, adoption, and sustainment through data analytics. The Change Readiness Analytics Analyst will work with respective business units to 1) Establish Implementation Goals 2) Define Success Goals 3) Align on Data Collection Metrics/Methods and 4) Establish Project Success Milestones. The Change Readiness Analytics Analyst will work to drive faster adoption, greater ultimate utilization, and higher proficiency on the changes impacting employees in the organization such that business results are achieved.   The Change Readiness Analytics Analyst will focus on supporting the LOB's/Support Functions on their process improvement opportunities, establishing a focused partnership between those LOB's/Support Functions and the Health team. A key part of this roles will be to quickly establish a rapport with LOB/Support Function leaders to help them understand how a process-centric approach can help them achieve their goals/objectives.     Position Responsibilities: Organizational Health Change Analysis

• Develop Health Dashboard with Adoption goals and success measurements.
• Develop and implement strategies using data to maximize project adoption.
• Identify potential risks and anticipated points of resistance using data and develop specific plans to mitigate or address concerns.
• Monitor the adoption, utilization, and proficiency of changes through Health Dashboard with defined collection methods.
• Manage pipeline of Organizational Health improvement opportunities for respective LOB/Support Function.

Establish Focused Partnership

• Reinforce established guidelines/protocols for relationship management and support between Health Team and LOB's/ Support Functions.
• Pro-actively support Change Implementation Leads and their respective portfolios of work.
• Work collaboratively with assigned LOB/Support Function to understand data, project status and necessary pivots.
• Lead overall understanding of the assigned LOB/Support Function needs and support with next steps and strategies.

Health Change Transformation Support

• Work with project teams to integrate results from data analysis into the overall project plan.
• Clearly define the objective of the change initiative with key stakeholders and monitor success to objectives.
• Identify key metrics for dashboard that will be used to track and measure adoption and success.
• Using data, identify performance gaps, and work to develop and implement Remediation plans.
• Support knowledge exchange of Health Team's capabilities for assigned LOB/Support Team.
• Ensure concise and clear communication of the assigned LOB/Support Function needs are passed on to Readiness Admin/Strategy team.
• Ensure that the assigned LOB/Support Function needs align with both Readiness Team and enterprise strategy.

Implementation and Sustainment

• Partner with respective LOB's and Finance to monitor project success based on relevant business case.
• Support the design of a framework model for respective LOB's to ensure sustainability and accountability of initiative.
• Other duties as assigned.