Software Engineer, Customer Team

Overview

Sigma Squared is seeking a highly skilled Software Engineer to join our team. You'll work closely with our data scientists to develop and deploy our proprietary algorithms, and play a pivotal role in delivering for our customers. This role is based in our Cambridge, MA office and is on-site full time.

Key Responsibilities

• Work with customers to understand their processes, customize integrations to their needs, and ingest & make sense of large quantities of data.

• Write high quality, testable, maintainable code - working closely with data scientists and other engineers.

• Share ideas for improving the product, the technology, and the process.

• Contribute to code reviews, infrastructure improvements, software architecture, and more.

Qualifications

• 3+ years of professional software engineering experience, including building reliable integrations with third party APIs.

• An eagerness to work closely with clients, deep empathy for our customers, and a friendly, flexible disposition.

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent additional professional experience.

• This role is based in our Cambridge, MA office and is on-site full time.

Technologies we use

Know some of these already? Great! Don't? We'll teach you!

• Backend: TypeScript, Node.js

• Hosting: Amazon Web Services - CloudFormation, Lambda, Batch, ECS, S3, etc.

• Databases: DynamoDB

• Data Science: Python, pandas

Some things you'll probably do

• Onboard new customers and help get them live, navigating the complexities of securely gaining access to sensitive data and integrating it into our platform.

• Build a bespoke customization or feature for a specific client to rapidly deliver value, then work with the team to generalize & deliver it to other clients

• Engineer a new feature with the data science team to input into a data science model.

• Integrate with a new external data provider to ingest data automatically.

• Rearchitect parts of the backend to support additional scale or improve performance.

• Improve the data management and admin backend with new features.

• Work with an AI LLM to automate part of the data transformation process.

Our interview process

• Hiring manager call

• Technical challenge

• System design challenge

What we offer

A uniquely compelling opportunity to advance our mission with world class colleagues, a tremendous amount of responsibility and autonomy, and access to all the information you need to succeed. Plus:

• Competitive salary and generous stock options (that you’ll make incredibly valuable)

• Comprehensive health, dental, vision, and FSA/HSA

• 401K with employer match

• Flexible PTO and all the usual holidays

• Fully stocked kitchen with coffee and snacks

• Pre-tax commuter benefits

• Employer-paid life and disability insurance

• Educational assistance and training reimbursement

• Employee assistance with no-cost counseling, referrals, and resources

• Financial wellbeing support with no-cost consultations, personalized assessments, and coaching

• Adoption assistance, free legal support, and more

(Benefits may vary by jurisdiction and are subject to change from time to time)

More about us...

At Sigma Squared, we envision a world where talent alone determines every career. We leverage econometrics and cutting-edge technology to transform how organizations optimize their workforce. Our advanced optimization software helps leaders make faster, data-driven decisions rooted in merit, not intuition. By delivering actionable insights, integrated tools, and measurable financial impact, we empower enterprises to create equitable pathways for hiring and promotion, unlocking the full potential of their people while driving meaningful business outcomes. To learn more about Sigma Squared, visit sigmasquared.io