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Accounting Support Team, Specialist - Regina - Temp (REMOTE)
eXp World HoldingsCanadaRemotefull_timeVerifiedPosted 11 Jul 2025
💰 CA$45,000/yr
About the role
We are one of the first work-from-anywhere companies with 2,000+ team members utilizing our virtual office called eXp World. This role is work-from-anywhere in Regina, Saskatchewan, Canada.**Please note: This is a 12-month contract opportunity**Who is eXp? Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things. Come join us at eXp Realty – a 8x Glassdoor Best Places to Work organization! What you will do: This individual must have high attention to detail and has excellent communication skills. Enjoys working in a fast paced environment.
- Ensure all Agents correspondence is acknowledged within 2 hours
- Ensure Agents inquiries are directed to the appropriate department
- Regularly meet with AST Lead to be aware of all changes/updates to policy and procedures
- Prepare Employment verification letters when requested
- Prepare Report of Earnings to Agents and send T4A and tax sheets when requested
- Filing for various departments within the Finance Department
- Receive and deposit cheques received from Canada Post or various couriers through the FTNI App or In person at a branch when required
- Organize and store physical cheques in accordance with retention policies, until shredding requirement at which time, can shred
- Forward any mail to agents or other departments as identified
- Follow up with Other Brokers/Lawyers for outstanding A/R as noted on the Funding & Productivity Reports
- Be the subject matter expert in your area of expertise
- Perform designated job tasks efficiently and within the provided time frame
- Maintain regular communication with team members and supervisors through email, instant messaging, video conferences, or other designated communication channels
- Attend virtual meetings, provide updates on progress, and actively participate in discussions
- Adhere to company policies and guidelines, including data security and confidentiality
- Complete assigned projects, assignments, or tasks with attention to detail and quality
- Manage and prioritize workload effectively to meet deadlines and deliver results
- Continuously update job knowledge by participating in training opportunities or self-directed learning
- Collaborate with colleagues on shared documents or projects using remote collaboration tools
- Take ownership of assigned work and demonstrate initiative in identifying and addressing challenges
- Ensure availability and responsiveness during agreed-upon working hours
- 3+ years experience working in a customer service environment
- Must be very well organized and able to multi-task
- Willing to work additional hours if required
- Agile/Flexible attitude
- Strong attention to detail required
- Excellent customer service abilities: written and verbal communication must be superb
- Excellent critical thinking and problem solving skills
- Team player - able to complete individual tasks as well as work on a team to accomplish a goal
- Experience in the real estate industry strongly preferred
- Excellent communication skills both written and verbal
- Experience in coordinating events and group activities
- Conflict resolution and active listening: ability to assess a customers need or concerns and deliver solutions using critical and creative thinking
- Proficient knowledge of G Suite required; Microsoft Office experience is a bonus
- Remote Work experience required
- Dedicated home-office/work space
- Advanced Trello experience preferred
- Aptitude for using online platforms and softwares to work remotely
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