Bank Medical Records Administrator

Medical Records | Administrator | Competitive rates + excellent benefits | Sheffield | Bank 

Spire Claremont Hospital is currently looking for an experienced Administrator to join our Medical Records team on the Bank.

Spire Claremont Hospital has provided first-class independent healthcare at the heart of the South Yorkshire community since 1953. Our hospital is situated among beautifully landscaped grounds in Crosspool, Sheffield and it is situated 3 miles (about 20 minutes) to the south west of Sheffield city centre.

Claremont Hospital has 42 beds, three laminar flow theatres, 13 consulting rooms, a static MRI and CT scanner, and plain and digital X-ray. The hospital provides surgery and outpatients with diagnostic imaging services.

Working Hours: Adhoc

Shift Patterns: Will vary between 7am – 6pm 

Contract Type: Bank

As Medical Records Administrator, you will be responsible for providing clerical support within the Medical Records Department to ensure an effective and efficient case note filing and extraction service to all users. This will include retrieval, tracking and filing of case notes, identify and filter case notes in accordance with Spire Policies. 

Please note, the role can be physically demanding.

Duties and responsibilities (not limited to)

• To review the storage of case notes both on and off site when culling for retention and destruction, ensuring data corresponds with the Patient Administration System meeting the information governance standards
• Working with Subject Access Requests on a regular basis
• Retrieval of files from file rooms and hospital departments and return and organisation of the files
• To record and track, the movement of case notes into each department using Trackfile
• To file case notes and other documentation in order to ensure a prompt and accurate retrieval
  service
• To check the case note attendance details, dates and alert sheets against the Patient Administration
  System to ascertain if the notes can either be destroyed, fall into the category of off-site storage or
  need to be merged with another active set of notes
• To liaise with off-site storage representatives in order to ensure timely delivery and collection of
  case notes
• Provide and receive patient information for Consultant clinics and Wards, ensuring that all patient
  information is provided, received and recorded in accordance with GDPR the Data Protection Act
  and Spire policies

Who we're looking for:

• Previous experience in an administration role is essential
• Good standard of secondary education with demonstrable literacy and numeracy skills
• Track record of successful delivery in a similar role, in an office and / or customer service environment
• Knowledge of GDPR and the Data Protection Act
• Excellent interpersonal and communication skills
• Ability to build and maintain effective working relationships, both internally and externally
• Strong focus on delivering and meeting customer expectations
• Confident telephone manner with the ability to communicate with a wide range of customers at all levels
• IT literate and a competent user of the MS Office suite of products
• Excellent organisational skills

Benefits:

• Bank colleagues are paid weekly
• We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
• Unsocial Enhancements, dependent upon shift pattern worked (won’t be applicable for all)
• Access to Spire Healthcare pension
• Access to Blue Light Card discounts
• Smart spending discounts (in addition to Blue Light discounts) via ‘Spire for You’
• Wellbeing Centre access via ‘Spire for You'
• Free uniform
• Free DBS
• Full induction, including mandatory training updates
• Opportunities for further training and progression into permanent posts
• Knowledge, support and guidance through your recruitment journey from Spire’s specialist Resourcing Team
• We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave.

Our Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

• Driving clinical excellence
• Doing the right thing
• Caring is our passion
• Keeping it simple
• De