Software Quality Assurance Engineer & Tester

NOTE: This role is contingent on the contract being awarded. 

Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions. Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers. Synergy’s core areas of expertise are in the fields of Digital Transformation, Cloud Solutions, SaaS and Low-Code/No-Code solutions, Emerging Technologies, Data analytics and Visualization, Information Assurance, and Business Process Re-Engineering.

Synergy offers its employees a generous portfolio of core and voluntary benefits including group medical, dental, and vision insurance, HSA, FSA, 401(k) with immediately vested company match, PTO/Sick Leave, 11 paid federal holidays, company paid life, short-term and long-term disability insurance, tuition and training reimbursement, fitness/wellness reimbursement, a referral bonus program, and life management programs.

At Synergy, you’ll be challenged and given the opportunity to grow in your career path. In fact, growth is such a big deal to us that you will have dedicated career coaches available for every employee, company-funded certification opportunities, education reimbursement, and a general open-door policy so that you have support when you need it. Our team is eager to learn, fast-paced, and quality-driven—if that sounds like you, Synergy has a position for you!

• Develop, maintain, and execute comprehensive test plans, test scripts, and automated testing frameworks for systems under configuration control. 

• Perform functional, regression, integration, smoke, and performance testing in support of software releases, version updates, and CM baseline deployments. 

• Collaborate with DevSecOps engineers to integrate automated testing within CI/CD pipelines using tools such as Bitbucket, Jenkins, or GitLab CI. 

• Verify that all software and hardware modifications comply with QA standards, configuration baselines, and ATO requirements. 

• Assist in debugging and troubleshooting software issues; identify root causes and work with developers for resolution tracking. 

• Conduct audits, reviews, and compliance testing in accordance with DHS 4300A, NIST 800-53, and RMF requirements. 

• Participate in Configuration Control Boards (CCBs) and ensure that test evidence aligns with change request documentation. 

• Provide detailed test reports, traceability matrices, and risk-based analysis to support stakeholder decision-making and audit readiness. 

• Contribute to the development and refinement of the QA Plan, SOPs, and test case libraries in support of sustained CM lifecycle activities. 

• Track testing activities using Jira; document test results, defects, and quality metrics in Confluence and related repositories. 

• Ensure that testing practices comply with Section 508, accessibility standards, and cybersecurity best practices. 

• All other duties as assigned by managem