Location: Holland, OH, United States 
Job ID: 79301 

We Elevate... Quality of urban life

 

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

 

Join us as a

Technical Instructor

 

Your main responsibilities

• The position holder will co-develop and deliver instructional material for training courses that support Schindler and other OEM products and methods.
• Incorporate motivating, creative, and interactive training techniques to enhance the training experience; maximizing learning and retention.
• Support and utilize hands-on, classroom, jobsite, and e-learning solutions and ensure new training methodologies are incorporated into the training approach.
• Responsible for the deployment, interface, and training material production between SEC business stakeholders, field operations, and technical teams.
• Develop continuous advancement strategies based on pre/post training effectiveness evaluations and KPI metrics.

 

Training delivery:

• Actively deliver training material/programs to all product lines
• Manage coordination, scheduling, and logistics associated with training delivery 
• Manage training programs through the existing SF/LMS system at SEC
• Ensure training facilities, materials, and program content are well organized and prepared
• Support students with pre/post program activities and follow through actions

Production:

• Participate in the development of educational material based on SEC business needs
• Develop and manage project milestones to deliver on time, budget compliant solutions
• Manage internal and external partner expectations, performance, and quality
• Ensure product quality while creating learning that embraces end user perspectives (through feedback and continuous improvement) and maximizes engagement and retention 
• Prepare solutions for seamless integration with SuccessFactors LMS system

Communication/Collaboration:

• Capture user feedback and prioritize development/delivery to meet learner needs 
• Actively work with various stakeholders to identify areas with the strongest ROI on training delivery efforts (ie: efficiency/MTBC/Quality) 
• Partner with business line/department subject matter experts in development processes
• Interface with key stake holders and internal customers to determine product requirements
• Organize and provide development updates and deliverable notifications to internal and external customers

 

What you bring

• Expert knowledge and understanding of elevator technologies mandatory, with the ability to train on all aspects of an installation and/or service (mechanical/electrical).
• Hands-on experience delivering and developing training programs.  Must be well versed in learning styles and diverse methods to reach all learner
• Proficient with SEC multi-media learning tools and platforms (WIKI / OSCAR2 / SuccessFactors).   
• Experience with various learning delivery methods (jobsite/classroom/remote).