Manager of Learning and Organizational Effectiveness

Power up a career with us. Our people are our greatest investments. 

 

Be the light to help us keep our customers connected.  If you are interested in a career and not just a position, Tampa Electric is the place to be! Tampa Electric offers competitive pay, a comprehensive benefits package and opportunities for growth and development in a friendly and professional work environment. We embrace diversity and the inclusion of all. We believe our differences, unique perspectives and talents are our strengths and integral to the success of our company.

 

We’re honored to serve approximately 780,000 customers across West Central Florida and safely provide them with clean, affordable and reliable electricity. We’ve been doing it for more than 100 years, and there’s so much more ahead.  

 

Join our team of energy experts as we build on that legacy through innovation, continued solar investments, cost-effective and sustainable energy solutions all while keeping top-notch customer service at the center of all we do. 

 

Tampa Electric is a subsidiary of Emera Inc., a family of energy companies which also includes TECO Peoples Gas and New Mexico Gas Company. Emera provides energy to residential and commercial customers in the United States, Canada, and the Caribbean, with career opportunities available in all of these locations. 

 

 

The Manager of Learning and Organizational Effectiveness will develop and execute strategies to improve workforce performance and capabilities. Leading a team of learning professionals, they will work with business leaders to identify and address learning needs, aligning strategies with organizational goals. Collaborating with HR leadership, the Manager will promote company culture, manage engagement programs, and foster inclusion. This role also oversees leadership development programs, learning initiatives, and the assessment process.

 

KEY RESPONSIBILITIES

• Analyze the learning needs of the organization and develop strategies to meet individual and company-wide learning objectives.
• Working in close partnership with the HR leadership team (Tampa Electric and Emera), implement strategies to improve organizational culture, employee engagement, and overall workplace effectiveness. Conduct organizational assessments to identify areas for improvement.
• Design, develop, and deliver training programs that address current skills gaps and future needs, including leadership development, technical training, soft skills, and compliance training.
• Develop and deploy various types of training materials, including eLearning, facilitator guides, performance support tools, and job aids for multiple delivery methods.
• Coach initiative champions, subject matter experts, content developers, and other instructional designers on designing, developing, and deploying learning programs.
• Stay informed about the latest developments in learning trends, changes in learning theory, and advancements in learning technologies. Implement tools and methodologies to enhance learning experiences.
• Oversee the LMS platform and participate in learning system development and curation.
• Lead and manage the company’s Tuition Assistance Program.
• Support the development and facilitation of new hire onboarding.
• Oversee the coordination, administration, and record keeping for selection assessments/testing.
• Lead the Employee Engagement Survey full cycle process across Tampa Electric, including reporting.
• Manage the I&D Council & Champions and lead the Employee Resource Groups.
• Establish metrics to evaluate the effectiveness of learning and development programs. Report on key performance indicators (KPIs) to senior leadership.
• Lead and support organizational change initiatives, ensuring that changes are smoothly and successfully implemented and that lasting benefits are achieved.

 

POSITION REQUIREMENTS

• Bachelor's degree in Human Resources, Organizational Development, Business, or a related field. Master’s degree preferred.
• 6+ years of experience in learning and development, organizational development, or a related field, including at least 2 years in a leadership role. Demonstrated track record of progressive performance results and specific strengths in strategic thinking, large program