APPLICATION INSTRUCTIONS:

• CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.

• CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.

• If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.

JOB DESCRIPTION AND POSITION REQUIREMENTS:

The School of Hospitality Management in the College of Health and Human Development at Penn State University is seeking qualified candidates for the Office Manager/Assistant to the Director position, which will be hired as an Administrative Support Manager. The selected candidate will provide comprehensive, preemptive, and tactical administrative, human resource, and financial support for the School through management of the daily operations. As a member of the School’s executive team, this individual should embody a strong service-oriented mindset and a hospitality-driven approach to leadership and operations.

The successful candidate will: 

• Lead and direct the work of full-time administrative support staff, part-time administrative support, and internships; hire, supervise, and evaluate support staff; manage all aspects of job searches for faculty and staff.

• Oversee and assist with promotion and tenure dossier preparation, sabbatical leave requests, post-tenure reviews, and peer teaching review process.

• Handle confidential materials related to salaries, faculty recruitment, budgets, foreign national paperwork (i.e., visas), and others as appropriate.  

• Monitor budgetary matters; ensure fiscal deadlines are met; assist in budget preparation, report preparation, records control, and related special projects; review and approve financial transactions.

• Interpret, communicate, and monitor academic/administrative, budgetary, and human resources policies and procedures; ensure compliance with policies and procedures. 

• Communicate with internal and external stakeholders and management to exchange information, resolve issues or concerns, and coordinate activities. 

• Coordinate, prioritize, and maintain schedules and calendars of meetings, appointments, and special events for the School Director; arrange meetings and coordinate travel arrangements.

• Establish and assign priorities; ensure schedules and deadlines are met; develop administrative processes and procedures. 

• Represent the work unit in various meetings and/or committees involving other administrative and academic units.

• Manage and oversee the processing of financial and human resources forms, including all payroll.

• Serve as facilities coordinator by managing the School’s physical spaces, project management, and office equipment purchases. 

• Oversee operational and administrative processes and monitor deadlines.

• Gather data and provide information on various annual reports.

Education and Experience Requirements: