Food Service Aide

Department:

11304 Support Operations Division - Food and Nutrition: Good Samaritan

Status:

Part time

Benefits Eligible:

No

Hours Per Week:

0

Schedule Details/Additional Information:

3:30 P.M.-7:30 P.M & 4:00 P.M.-8:00 P.M.

Every other weekend & 3 out of 6 holidays

3 to 4 shifts per week

Major Responsibilities:

• Performs the warewashing for the department meal service program in accordance with department policy and in compliance with Board of Health Regulations.
  •     1)Demonstrates team work in the performance of duties
  •     2)Completes warewashing within the established timeframes
  •     3)Stores all serving ware (china, trays, flatware, etc.) to meet the operational needs of the individual areas
  •     4)Washes and sanitizes pots and pans in accordance with department procedure and Board of Health Regulations.
  •     5)Helps to keep the dishmachine clean and sanitized.
• Prepares patient meals and nourishments that meet the prescribed diet order and customer expectations.
  •     1)Assembles meal trays accurately while maintaining a high standard for tray appearance and adhering to infection control standards
  •     2)Demonstrates a commitment to satisfying customer needs and exceeding customer expectations. Uses A.I.D.E.T.
  •     3)Collaborates with hospital departments and fellow associates to meet customer expectations for service
  •     4)Follows the Behaviors of Excellence
  •     5)Assembles and delivers unit supply items and fills out coresponding paperwork
• Practices safety and sanitation guidelines according to Hospital and Health Department regulations.
  •     1)Collaborates with hospital departments and fellow associates to meet customer expectations
  •     2)Follows infection control procedures.
  •     3)Restock assigned area as needed.
  •     4)Removes garbage and food waste containers from all areas of the department in accordance with department policy and Board of Health Regulations
  •     5)Performs daily and special cleaning assignments in accordance with department policy and Board of Health Regulations
  •     6)Washes and sanitizes pots and pans in accordance with department procedure and Board of Health Regulations
  •     7)Adheres to the dress code including the use of hairnets and non-skid shoes.
• Participates in the department’s Performance Improvement Plan to improve key processes and result areas.
  •     1)Actively participates in establishing individual development goals
  •     2)Actively participates in the department’s initiatives to improve key processes, key result areas and customer satisfaction
  •     3)Collaborates with hospital departments and fellow associates to meet customer expectations
  •     4)Demonstrates a supportive positive attitude
• Participates in area inservices, training, orientation sessions and meetings
  •     1)Completes all online safety modules including Business Conduct and HIPPA and others as assigned.
  •     2)Attends the annual Safety Fair
• Demonstrates customer focused behaviors in day to day interactions with all customer groups.
  •     1)Addresses customer concerns within the framework of the position. Practices Service Recovery as needed
  •     2)Acts as a positive role model for peers and fellow associates. Assists with the training of new associates as needed
  •     3)Delivers and retrieves patient trays within the designated time frame in order to provide a smooth work flow with warewashing
  •     4)Visits all patients on assigned units to assist in the ordering process and pick-up trays in a timely manner using AIDET and proper infection control practices. Accurately and concisely documents paitent fluid and meal intakes.

Education/Experience Required:

• •16 yrs. of age

Knowledge, Skills