Director, UVACH Medical Group Operations - Specialty Care

 

Director UVACH Medical Group Operations - Specialty Care

Job Code: DI1085       

 

ABOUT US

We are welcoming a new era in healthcare where achieving good health is just the beginning. At UVA Health Northern Virginia & Culpeper, we believe in caring for the whole person by getting to know – and making connections with – our patients. By combining the talent and expertise of our people, the breadth of capabilities across our system, and our commitment to helping our communities get better and stay healthy, we are improving the patient experience.

As a UVA Health Northern Virginia & Culpeper team member, you will have a voice in patient care decisions, support the most advanced medical technologies and feel a strong sense of satisfaction from making a difference in people’s lives every day.

 

JOB TYPE

Classification: Exempt

Supervises Positions: Yes

 

JOB SUMMARY

The Director UVACH Medical Group Operations - Specialty Care provides operational oversight for the UVA Community Health (UVA CH) Medical Group specialty care physician practices in delivering the highest quality, compassionate, accessible care of patients.  The UVA Community Health Medical Group Director of Operations - Specialty Care will have oversight of a portfolio of specialty clinics which may include Cardiology, Gastroenterology, Obstetrics & Gynecology, Surgery, and/or Urology.

The Director provides leadership, direction, administration, and fiscal management for operations, optimization, and growth.   The Director closely partners with physician and provider leaders including Medical Directors in a clinical and administrative shared leadership model.   The Director is responsible for partnering with executive leadership to develop strategic planning and ensure implementation of strategic initiatives. The Director is also responsible for updating and ensuring compliance with policies and procedures and establishing clinic goals and objectives that align with UVA CH. 

The Director of Operations - Specialty Care develops talent, creates high functioning teams, and holds the Clinic Managers accountable for successfully achieving clinic goals and objectives. Additional responsibilities include ensuring compliance with regulatory standards, driving innovations in care delivery, and achieving the highest levels of clinical and operational excellence. In collaboration with the Medical Directors, this position provides leadership for the successful operations and overall performance.  

The UVA Community Health Medical Group Director of Operations will ideally have previous operations experience in Specialty Care, including but not limited to Cardiology, Gastroenterology, Obstetrics & Gynecology, Surgery, and/or Urology.

 

 

Analysis: Analyzes processes and creates deliverables to provide information and recommendations for improvements. 

• Breaks down problems and issues into sub-components and assesses the costs, benefits, and risks of various options.  
• Is able to select and recommend the best solution based on a thorough examination of all considerations.  
• Is able to explain and justify actions in a systematic and logical fashion. 

Communication: Shares and receives information using clear oral, written, and interpersonal communication skills. 

• Demonstrates effective written and oral communication skills. 
• Actively listens, provides constructive feedback, and demonstrates respect for differing views. 
• Tailors communications to diverse audiences. 

Quality Improvement: Demonstrates involvement in the unit’s annual and/or periodic assessment efforts, including efforts to improve the quality services. 

• Understands the value of innovation and quality improvement. 
• Improves processes and practices by identifying inefficiencies and redundancies. 
• Demonstrates efficiency and quality in one’s own work. 

Customer Service: Builds relationships and maintains strategic partnerships with key internal and external stakeholders.  

• Understands the importance of quality service. 
• Is able to adjust and adapt service delivery to diverse customer needs and sensitivities. 
• Frequently suggests and implements changes to improve the quality of service. 

Financial Management: Manages tasks and resources within the department to achieve quality and meet budget requirements. 

• Ensures that financial and material resources are used effectively and efficiently.