Jobs and Careers
QU
Lead Product Manager, Trust & Safety
QuizletUnited Statesfull_timeVerifiedPosted 11 Mar 2025
💰 $220,000/yr($180,000/yr – $220,000/yr)
About the role
About Quizlet:
Inspired by our belief that anyone can learn anything and powered by our own curiosity, we build the smartest tools we can imagine to help students learn.
Quizlet is the popular, global learning platform and app that millions of students, teachers and everyday people use to study any subject imaginable for school, work or as part of their personal interests -- including two-thirds of high school students and half of all college students in the US. Combining cognitive science and machine learning, Quizlet guides students through adaptive study activities to confidently reach their learning goals.
Valued at $1 billion, Quizlet has raised over $60 million in venture capital from investors including Icon Ventures, Union Square Ventures, General Atlantic, Costanoa Ventures, Owl Ventures, and Altos Ventures.
To serve our global community of learners, our teams tackle lofty technical challenges and design for use cases across cultures and languages. We work hard, act like owners, and collaborate every chance we get. We’re energized by the potential to power more learners through multiple approaches and various tools.
About the Team:
The Trust & Safety team at Quizlet is dedicated to protecting our users, platform, and business from harm while delivering safe, seamless, and delightful experiences. We craft and implement strategies and solutions to maintain user safety, enhance trust, and prevent fraud across all areas of Quizlet. By building innovative tools, modernizing existing systems, and leveraging industry-leading technologies, we ensure scalable and effective protections. This team works collaboratively across Engineering, Product, Policy, Operations, and other functions, playing a central role in safeguarding Quizlet’s global learning community.
Key areas of focus include:
- Content Safety: Proactively protecting against harmful user-generated and AI-generated content while efficiently managing user reports and moderation workflows.
- Fraud Prevention and Bad Actor Protections: Safeguarding customers and the business from bad actors while minimizing friction for legitimate users.
- User Trust and Reputation: Establishing systems that enhance trust, balance product access, and provide a safe user experience.
About the Role:
As a Lead Product Manager, you will define the strategic vision and lead cross-functional efforts to protect users, enhance trust, and embed safety-by-design principles into our platform. You���ll drive scalable solutions to address harmful content, fraud, and abuse, shaping the future of Trust & Safety while ensuring a safe and seamless experience for our global learning community.
We’re happy to share that this is an onsite position. To help foster team collaboration, we require that employees be in the office at a minimum of three days a week: Monday, Wednesday, and Thursday and as needed by your manager or the company. We believe that this working environment facilitates increased work efficiency, team partnership, and supports growth as an employee and organization.
Inspired by our belief that anyone can learn anything and powered by our own curiosity, we build the smartest tools we can imagine to help students learn.
Quizlet is the popular, global learning platform and app that millions of students, teachers and everyday people use to study any subject imaginable for school, work or as part of their personal interests -- including two-thirds of high school students and half of all college students in the US. Combining cognitive science and machine learning, Quizlet guides students through adaptive study activities to confidently reach their learning goals.
Valued at $1 billion, Quizlet has raised over $60 million in venture capital from investors including Icon Ventures, Union Square Ventures, General Atlantic, Costanoa Ventures, Owl Ventures, and Altos Ventures.
To serve our global community of learners, our teams tackle lofty technical challenges and design for use cases across cultures and languages. We work hard, act like owners, and collaborate every chance we get. We’re energized by the potential to power more learners through multiple approaches and various tools.
About the Team:
The Trust & Safety team at Quizlet is dedicated to protecting our users, platform, and business from harm while delivering safe, seamless, and delightful experiences. We craft and implement strategies and solutions to maintain user safety, enhance trust, and prevent fraud across all areas of Quizlet. By building innovative tools, modernizing existing systems, and leveraging industry-leading technologies, we ensure scalable and effective protections. This team works collaboratively across Engineering, Product, Policy, Operations, and other functions, playing a central role in safeguarding Quizlet’s global learning community.
Key areas of focus include:
- Content Safety: Proactively protecting against harmful user-generated and AI-generated content while efficiently managing user reports and moderation workflows.
- Fraud Prevention and Bad Actor Protections: Safeguarding customers and the business from bad actors while minimizing friction for legitimate users.
- User Trust and Reputation: Establishing systems that enhance trust, balance product access, and provide a safe user experience.
About the Role:
As a Lead Product Manager, you will define the strategic vision and lead cross-functional efforts to protect users, enhance trust, and embed safety-by-design principles into our platform. You���ll drive scalable solutions to address harmful content, fraud, and abuse, shaping the future of Trust & Safety while ensuring a safe and seamless experience for our global learning community.
We’re happy to share that this is an onsite position. To help foster team collaboration, we require that employees be in the office at a minimum of three days a week: Monday, Wednesday, and Thursday and as needed by your manager or the company. We believe that this working environment facilitates increased work efficiency, team partnership, and supports growth as an employee and organization.
In this role, you will:
- Define and own the strategic vision and long-term roadmap for Trust & Safety, ensuring alignment with organizational goals, cross-functional priorities, and company policy
- Act as the go-to product leader for all Trust & Safety product initiatives, guiding teams on strategic and tactical decisions
- Partner with Engineering, Policy, Operations, and Data Science teams to design and implement scalable systems that proactively address harmful content, fraud, and abuse
- Lead cross-functional efforts to embed trust and safety principles into product design and development, ensuring “safety by design” at every stage
- Monitor and adapt to emerging trends, regulatory requirements, and industry innovations to keep the platform ahead of potential threats
- Define, track, and communicate key metrics to measure the effectiveness of Trust & Safety initiatives, driving accountability and continuous improvement
- Champion collaboration across teams and contribute to building a culture of trust, safety, and innovation
What you bring to the table:
- 7+ years of experience in product management, with significant experience in Trust & Safety, content moderation, or risk management domains
- Proven track record of developing and executing strategic roadmaps that deliver measurable impact
- Exceptional cross-functional leadership and stakeholder management skills, with the ability to influence at all levels of the organization, including executive leadership
- Deep expertise in Trust & Safety domains, including harmful content prevention, abuse detection, fraud prevention, and risk mitigation
- Strong technical aptitude and ability to collaborate effec
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