Senior Technical Product Manager

Company Description

Acumatica is a company on a mission. We are a leading innovator in cloud ERP (Enterprise Resource Planning) solutions with growing businesses worldwide. But don’t take our word for it—read what analysts like G2, IDC, Nucleus Research, and Info-Tech have to say about us. Acumatica is different by design and purposely built to help small and midsized companies thrive in today’s digital economy. Our industry-specific business management solution is engineered to address real-world needs—featuring intelligent workflows and market-leading usability that enable companies to manage risk, anticipate disruption, and seize new opportunities. Our principled business practices, growth-friendly licensing, and flexible deployment options put organizations in control of their own future. Acumatica is more than just a product—we are a community of partners, customers, and creators committed to elevating business performance. Our ecosystem is driven by collaboration, merging leading technology and real-world insights to put organizations control of their future. In May of 2025, Acumatica was acquired by Vista Equity Partners, a global investment firm focused on enterprise software, data and technology-enabled businesses.

Acumatica’s culture is collaborative and high-energy. We are passionate about our product and our mission, and we are loyal to each other and our company. We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world. Acumatica offers exceptional professional and financial growth potential. To learn more about Acumatica’s mission, please visit: http://www.acumatica.com.

Job Description

Acumatica is looking for a Senior Technical Product Manager with a background in Manufacturing and Distribution with proven experience in product management, delivering B2B SaaS solutions to market. This exciting leadership position will play a key role in delivering Acumatica by fully understanding the market and customer needs and translating them into market requirements that our development teams and partners can create solutions for.

Working closely with engineering, this role will understand how technologies are applied to build complex, world-class business solutions that help customers automate core workflows such as advanced production scheduling, materials resource planning, warehouse management, and supply chain across broad business processes.

The Senior Technical Product Manager will partner with product management and development leaders and be responsible for creating, managing, and delivering the product roadmap that aligns with the overall product strategy and vision for the business. The role will also engage with Acumatica customers, support, sales, developers, and external ISVs. After speaking with stakeholders, the Senior Technical Product Manager will prepare the market requirements documents to inform developers of changes.

What the job entails: 

Product Planning 

• Collaborate closely with product leadership to align roadmap to business goals, product vision, and strategy.

• Speak with customers and partners as well as internal teams to understand how our tools are used to meet real-world scenarios.  

• Create, maintain, and present external product roadmaps.  

• Document the benefits of planned features and ensure senior management is presented with the information necessary to make informed decisions. 

Product Launch Readiness 

• Execute new product release activities and coordination across the entire organization.  

• Review functional design documents and work with the development team on its associated project development plan/schedule. 

• Document new features and communicate the benefits to partners and customers through videos, data sheets, presentations, battle cards, and more. 

• Identify early adopters and manage the beta release process.   

• Review documentation and training materials and provide feedback and guidance to Education teams.  

• Review output of the Quality Assurance group to ensure the needs of customers, prospects, partners, and markets are built and delivered to a high level of satisfaction. 

• Train internal support and services teams on new product capabilities.  

Program Management 

• Prepare and monitor quality metrics and drive improvements as needed. 

• Document and present conceptual ideas and design rationale.  

• Ensure sales and partners are conducting proper discovery and analysis of customer projects to mitigate risk and achieve successful deployments. 

Customer Success and Support 

• Become the sub