Ramp Agent - HNL

Department:

Ground Operations

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

*** For external applicants only: 
(1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the ISLAND of O’ahu. 
(2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or in-person and not selected for the Ramp Agent position at Honolulu (HNL) within the last 12 months.*** Pay & Benefits:Pay of $20.03 per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale based on time in position. Opportunities for overtime and shift premiums.Benefits you’ll love:• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)• Southwest will help fund your Retirement Savings Plan, which includes a dollar for-dollar 401(k) Company match contribution up to 10% of your eligible earnings**• Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan—when Southwest profits, you profit***• Competitive health insurance for you and your eligible dependents• Southwest offers health plan coverage options that start from the first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.• Explore more benefits you’ll love: https://careers.southwestair.com/benefitsJob Summary

The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what’s important in their lives through friendly, reliable, and low-cost air travel. Our Ramp Agents work in the outdoor elements to direct planes on the ground, handle cargo/baggage, and ensure our ground operations run smoothly. Ramp Agents are problem-solvers who enjoy working in a fast-paced environment and collaboratively with other Ground Operations Teams to meet flight departure timelines. Check out what a day on the ramp is like: swa.is/DayOnTheRamp 

  

Additional details 

• This role is part of a Collective Bargaining Agreement (CBA), and it includes working assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays.   

• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.   

• Learn more about becoming a Ramp Agent and the FAQs: careers.southwestair.com/southwest-ramp-agents.   

  

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. 

Duties and Responsibilities

• Provide friendly service to and maintains positive relationships with all internal and external Customers
• Work in a cooperative spirit to ensure the success of our Company
• Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by servicing aircraft at ramps and terminals
• Load, unload, service, guide, and direct Company Aircraft
• Receive and record Customer baggage, air freight, mail and company materials as required
• Handle all aspects of loadin