Job Description Summary

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.

The National Account Manager is an integral member of the BDI Surgical Business supporting the National Accounts Team and our largest customers to be a force multiplier in these geographically diverse accounts who span multiple sub selling teams increasing contract opportunity, while personally developing Key Account Management skills inside a highly experienced team.

Responsibilities:

• Improving contract opportunity by collaborating with field teams on prioritized growth

• Tracking and communicating product penetration and contract compliance

• Driving business penetration and growth through finding opportunities and collaborating on prioritized execution with the related field teams

• Improving their developmental opportunities as they engage with these large national customers and the National Accounts and field teams to accelerate their commercial experience

• Drive value maximization of current contract status and prioritized business opportunities to collaborate across the “one to many” relationship of broad and geographical diverse accounts, specifically extending the DNA touch (reach and frequency) with the local sales teams.

• Improving “the customer experience” and earning 'Partner of Choice' status - Promote and drive ease of doing business with BD to ensure business retention, growth, and continued partnership.

• As needed: facilitate business unit navigation of abnormal realities (i.e. backorders/ allocations, invoicing issues, membership changes) to resolve with minimized disruption.

• Supply Chain logistics (e.g., allocations, back orders, subs, inventory issues, distributor, freight) – to be coordinated with SCAE where assigned.

• Supports DNA in preparation for customer and internal meetings, including QBRs and Account Alignment Meetings.

• Partner with internal teams to support ongoing initiatives to enhance contract opportunities.

• Performance monitoring (e.g., BD financial results, customer incentive attainment).

• Partner with the account team in the execution (contract, clinical, operational, etc.) of account plans.

• Maintaining account plans and opportunity tracking.

• Ad-hoc requests (e.g., LOC confirmation, tier activation, rebate/incentive tracking, etc.)

• Ability to support BD Commercial Excellence by using CRM tool for daily, weekly, and monthly management rigor focused on growth to drive disciplined process excellence and accountability in Salesforce. 

• Successfully train on and consistently apply the BD Way of Selling. 

• Performs special projects and other duties as assigned.  

Minimum Qualifications:

• Bachelor’s degree from an accredited institution is required, advanced degree preferred.

• Desire five (5) years of progressive sales experience within the healthcare industry, with demonstrated success across a diverse portfolio of medical products.

• Ability to travel up to 75%, including overnight stays, to support national account coverage and strategic customer engagement.

• Must possess and maintain a valid driver’s license and a driving record that meets BD’s standards. Driving records are subject to periodic review.

• Must maintain a criminal background satisfactory to BD, subject to annual or as-needed review.

• Must meet and maintain access requirements for customer and medical facilities, including successful completion of drug screenings as required.

• Must maintain active vendor credentialing status in accordance with customer and facility protocols.

Preferred Qualifications:

• Demonstrated leadership capabilities with a proven ability to influence cross-functional teams and drive strategic initiatives.

• Strong written and verbal communication skills, with the ability to convey complex concepts clea