Community Outreach and Partnerships Manager

Company Description

Feeding San Diego is a non-profit organization on a mission to connect every person facing hunger with nutritious meals by maximizing food rescue. Established in 2007, Feeding San Diego rescues surplus food from local and national food donors before it goes to waste and gets it to people facing hunger in San Diego County. It is the only Feeding America partner food bank in the region.

Feeding San Diego is dedicated to building a team that reflects the diverse county we serve, including those with varying backgrounds and life experiences. Applicants who strengthen our team through personal knowledge of poverty and food insecurity, as well as members of marginalized groups, are encouraged to apply.

Job Description

POSITION SUMMARY

The Community Outreach and Partnerships Manager is a key ambassador for Feeding San Diego, responsible for expanding our visibility, deepening community engagement, managing outreach volunteers, and fostering meaningful partnerships that support our mission to connect every person facing hunger with nutritious meals by maximizing food rescue. This role cultivates relationships with Feeding San Diego partners, associations, and alliances, chambers of commerce, and other key stakeholders to drive awareness and support for Feeding San Diego initiatives. Additionally, this position represents Feeding San Diego at community events, speaking engagements, and networking opportunities, identifying strategic collaborations that enhance our reach and impact.

The ideal candidate is a dynamic relationship-builder with a passion for community service, capable of effectively engaging diverse audiences and managing a team of volunteers and translating connections into lasting partnerships that advance Feeding San Diego’s mission.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties and responsibilities are those considered to be essential but do not represent all the job functions that may be required to be performed by this position. Other comparable duties and responsibilities may be assigned as needed. Frequent evening and/or weekend work is required as a conditions of employment.

Community Engagement and Relationship Building

• Establish, develop, and strengthen partnerships with local alliances, chambers of commerce, business associations, and community organizations.
• Serve as the primary point of contact for community groups, fostering collaboration and partnership opportunities.
• Represent Feeding San Diego at networking events, and/or manage staffing to ensure our mission remains top-of-mind among key stakeholders

Brand Awareness & Community Presence

• Develop and execute an outreach strategy for different types of events, including major community events, standard engagements, and resource fairs.
• Identify and participate in strategic events that align with FSD’s mission, fostering meaningful connections and partnerships.
• Manage incoming requests for representation at community events
• Work with Senior Brand Manager to develop collateral, signage, merchandise or other elements necessary to enhance brand awareness and messaging at events.
• Develop strategic engagement opportunities to grow Feeding San Diego’s email list, social media followers, and affinity at community events.
• Partner with the content team to capture and share impactful stories that expand the narrative around community support of our mission.
• Work with the communications team to promote community engagement initiatives through social media, press outreach, and/or storytelling.
• Collaborate with development and volunteer teams on food and fund drives as needed

Volunteer and Ambassador Program Development

• Partner with the Volunteer Team to recruit, train, and engage volunteers in support of outreach and community engagement efforts.
• Work with the Volunteer Team to create onboarding documentation and training materials for volunteers supporting outreach
• Oversee and manage volunteers involved in outreach initiatives  

Strategy & Analysis

• Work with Senior Brand Manager to define key performance indicators (KPIs) to evaluate the success of outreach initiatives, including community engagement, partnership growth, event impact, and volunteer participation.
• Track and analyze event attendance, audience engagement, and partner involvement to assess effectiveness and identify opportunities for improvement.
• Maintain accurate records of outreach activities and partnerships, providing regular reports and insights to guide strategic decision-making.
• Gather qualitative and quantitative feedback from community partners, volunteers, and event attendees to refine outr