CIAM Senior Engineer

Location: Warsaw, Poland or Porto, Portugal

Language: English

 

Main purpose for the position:

 

As a CIAM Senior Engineer, you will play a key role in shaping and enhancing our Customer Identity and Access Management systems. Your expertise will ensure secure, efficient, and user-friendly authentication processes, safeguarding our digital assets and improving user experiences. The engineer will work with the CIAM suite of products and processes to define and standardize a global CIAM solution, perform cross-project analyses, and coordinate activities with vendors, technicians, and stakeholders.

 

Your key responsibilities will be:

 

• Identity and Access Management: Design, implement, and maintain CIAM solutions to manage digital identities, authentication, and authorization processes for customers.
• System Integration: Integrate CIAM solutions with various applications and services, ensuring seamless and secure user experiences.
• Security Enhancement: Continuously assess and enhance the security measures of CIAM systems to protect against potential threats and vulnerabilities.
• Project Management: Lead and participate in CIAM projects, ensuring timely delivery, quality, and alignment with business goals.
• Stakeholder Collaboration: Work closely with cross-functional teams, including IT, security, and business units, to understand requirements and deliver effective CIAM solutions.
• Troubleshooting and Support: Provide expert support for CIAM-related issues, troubleshoot problems, and implement solutions to maintain system integrity and performance.
• Compliance and Best Practices: Ensure CIAM solutions comply with industry standards, regulations, and best practices.

 

Professional Qualifications:

 

• Minimum of 5 years of experience in CIAM with a strong background in managing customer identities and access based on Azure AD/Entra ID (B2B & B2C).

• Proficiency in CIAM technologies, protocols (e.g., OAuth, SAML, OpenID Connect), and platforms (e.g., Azure AD/Entra ID (B2B & B2C), Okta, Ping Identity, ForgeRock).
• Hands-on experience on provisioning workflows, triggers, rules and customizing the tool as per the requirements.
• Coding and/or scripting experience in Java, .NET, JavaScript or similar scripting language, understanding of REST API and integration of tools, is an asset.
• Strong knowledge of security principles, practices, and tools related to identity and access management.
• Experience in managing and delivering complex IT projects.

 

 

Personal Qualifications:

 

• Analytical Thinking: Strong problem-solving skills with the ability to analyze complex systems and identify effective solutions.
• Communication Skills: Excellent verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders.
• Team Player: Ability to work collaboratively in a team environment and build effective working relationships with colleagues and stakeholders.
• Adaptability: Flexible and adaptable to changing priorities and technologies in a fast-paced environment.
• Attention to Detail: Meticulous attention to detail, ensuring high-quality and accurate deliverables.

 

 

Why ISS

Since our founding in 1901, ISS has been a people-first company. We recognize the power of diversity and celebrate the differences that make us unique. When everyone is free to be themselves, everyone benefits. Our people feel safe, respected, represented, and supported as their authentic selves, allowing them to seize opportunities and reach their full potential. We take seriously our obligation to improve lives, make a difference in our communities, and protect our planet — because when we get things right, the world works better. And that is what drives us.

 

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.

Become more. Become ISS.
 

How you’ll apply

We look forward to receiving your application as soon as possible. We offer a diverse and inclusive environment whoever you are and wherever you work, we want all to belong. If you have a passion for changing the world then you’re welcome. Come join us!

 

ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves.