Digital Solution Area Specialists

Microsoft has a longstanding commitment to global corporate philanthropy. Since 2016, we have donated more than $2.5 billion in cash grants, software, hardware, and cloud technology to hundreds of thousands of nonprofits and helped 90,000 moves to the cloud. In September 2017 we launched Tech for Social Impact (TSI) powered by a sustainable social model where profits are reinvested in expanding support for nonprofits. The TSI team is dedicated to making world-class cloud technology accessible and affordable, so that nonprofits can have an even greater impact.
 
To scale our impact across the nonprofit community the company is investing in the TSI Group. This organization will bring together our donation and grant programs, commercial sales efforts, and a partner ecosystem to empower nonprofits globally to address the world’s most pressing needs. This will include leading the “Digital Transformation for Social Impact” go-to-market, working with nonprofits to maximize their social impact through the power of Microsoft platforms. Profits generated from this business will be reapplied to scale operations and to support cash donations to high impact social projects. Fueling all this new work and investment is the aim of empowering every nonprofit to create an inclusive and enduring positive impact throughout our communities.

We have an opening in the role of Digital Solution Area Specialists. In this role you will have a deep understanding of customers' business and its priorities to drive conversations with customers on digital transformation across multiple solution areas, in collaboration with partners and services. You will collaborate with account teams, partners, or services to track, qualify, and expand new opportunities. Identifies, develops, proposes, and articulates solutions that align with customer needs and contribute input and coach other teams on strategies to drive and close prioritized opportunities. You will collaborate with One Commercial Partner (OCP) and partners to cross-sell, up-sell, and co-sell and apply the orchestration model to proactively drive deal closure by identifying and aligning internal stakeholders and leveraging and expanding relationships with partners. You will proactively provide analysis of the landscape in supported solution area and decides to pursue or withdrawal and contribute to exploring business and emerging opportunities to optimize the portfolio and support customer innovation. You will Manage and/or orchestrates sales and delivery success through the account team and pursuit team, engage with internal and external stakeholders on business planning, rhythm-of-business (ROB) meetings to review and plan for assigned accounts as well as Collaborate with internal teams and partners to conduct business analysis to pursue high-potential customers and develop a target list of potential business.

Responsibilities

• Collaborates with partners and resources and leverages customer insights or industry knowledge; contributes to exploring business and emerging opportunities to optimize the portfolio and support customer innovation.
• Collaborates with extended sales team, partners, and marketing to conduct business analysis (e.g., whitespace analysis, identify industry trends) to pursue high-potential customers and develop a target list of potential business.
• Engages with internal and external stakeholders on business planning, rhythm-of-business (ROB) meetings to review and plan for accounts in the assigned territory.
• Manages the end-to-end business of the assigned territory; conducts forecasting for accounts and develops a portfolio and territory plan to drive intentional selling aligned with strategic priorities.
• Reviews feedback report and coaches others on ensuring customer/partner satisfaction and decreasing dissatisfaction by establishing recovery action plans to improve clients' overall experience; manages and/or orchestrates sales and delivery success through the account team and pursuit team.

• Collaborates with team members to discover new opportunities; drives incremental revenue growth through personal campaigns (e.g., portfolio analysis) or internal sources (e.g., marketing, account teams); collaborates with account teams, partners, or services to track, qualify, and expand new opportunities; collaborates with other teams (e.g., account teams) and services to build pipeline; interfaces with customers and builds relationships via social selling; applies Microsoft's sales process (MSP) to determine the quality of the opportunity and whether to proceed.
• Engages in conversations with customers to introduce how other workloads could enable digital transformation areas that is aligned with the customer's industry and turns opportunities in