Head of Asset Servicing

Company overview

Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com

 

Job Title: Head of Asset Servicing 

Corporate Title: Executive Director

Department: Operations

Location: Hong Kong

Licensed Role: No

 

Company overview

Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com.

Role Overview:

We are seeking a highly accomplished Executive Director, Head of Asset Servicing to assume senior ownership of our asset servicing function in AEJ. This is a high-profile leadership position carrying significant organisational weight, with accountability for the strategic direction, operational performance, and people leadership of both onshore and offshore teams.

 

Role Description:

Strategic Leadership

• Define and own the long-term vision and strategy for the asset servicing function, ensuring alignment with the firm's overarching business objectives
• Act as a member of the senior Operations leadership team in AEJ, contributing to global and regional strategic initiatives and representing the asset servicing function at the executive level
• Drive the evolution of the operating model, identifying opportunities to enhance scalability, resilience, and competitive differentiation
• Champion a culture of operational excellence, innovation, and continuous improvement across all locations

 

Global Team Leadership

• Provide executive-level leadership to a globally distributed workforce spanning onshore and offshore locations
• Set the tone for team culture, performance standards, and professional development across the function
• Attract, develop, and retain senior talent, building a strong leadership pipeline within the asset servicing organisation
• Navigate the complexities of managing diverse, cross-cultural teams, ensuring consistency of standards while respecting local nuances

 

Operational Accountability

• Hold ultimate accountability for the end-to-end delivery of asset servicing operations, including corporate actions, income processing, proxy voting, tax reclaims, reconciliations, and custody management
• Ensure all teams — onshore and offshore — operate within agreed SLAs, regulatory requirements, and internal control frameworks
• Oversee the design and governance of KPIs and operational metrics, driving a data-led approach to performance management
• Serve as the senior escalation point for critical operational incidents, providing decisive leadership and ensuring timely resolution

 

Transformation & Innovation

• Sponsor and lead major transformation programmes, including automation, AI adoption, process re-engineering, and offshoring/nearshoring strategies
• Partner with Technology and Change Management teams to evaluate and implement next-generation platforms and tools
• Drive cost optimisation initiatives without compromising service quality or risk posture
• Represent the function in firmwide change governance forums and investment committees

 

Risk, Controls & Governance

• Maintain executive accountability for the control environment