Inbound/ Outbound Superintendent

The Inbound/Outbound Superintendent is responsible for overseeing the efficient operation of the dock area, managing the inbound and outbound shipment processes, and ensuring timely and accurate handling of products. This role requires strong leadership skills, attention to detail, and the ability to work in a fast-paced environment. The Dock Superintendent will coordinate with various departments to ensure seamless operations and meet company standards for safety, quality, and productivity.

Detailed Responsibilities

Supervision of Core Warehouse Functions:

The Inbound/ Outbound Superintendent  must demonstrate proficiency in all warehouse functions and processes and ensure compliance with standard procedures on a daily basis. The Inbound/ Outbound Superintendent  is accountable for maintaining the layout and organization of all warehouse spaces and ensuring the inbound/outbound team is creating and promoting a safe workplace. 

Supervision of Warehouse Personnel:

The Inbound/ Outbound Superintendent  is responsible for leading the inbound/outbound team on their shift. Superintendent  responsibilities include but are not limited to: 

• Adheres to safety related procedures and works with associates to create “safety first” work environment 
• Develops an environment that is conducive to teamwork and collaboration
• Communicates job expectations clearly and builds departmental standards for performance
• Lives the Home Chef Values and models our Home Chef Competencies
• Manages attendance reports and follows up on assigned points and coaching
• Conducts rotational check-ins with all members of warehouse team to ensure all team members are progressing against task lists and communicated expectations of performance
• Works with team leads and associates to problem solve when issues arise 
• Ensures that immediate and long term solutions are put in place to preclude future occurrences 
• Escalate the issue and resolution to idea share with other shifts and other plants
• Ensures all warehouse associates have been properly trained to safely move materials within the facility. Expected to audit the team during daily interactions and floor presence.
• Ensures all warehouse associates have been properly trained in standard operating procedures for the warehouse department
• Audits the P.I.T. checklists for the department to ensure that all equipment being used has had a pre-shift operational check   
• Ensures all warehouse associates are using WMS.  Driving accuracy and efficiency daily. 
• Conducts performance evaluations for warehouse leads and associates in a detailed and timely manner
• Coaches through positive reinforcement or constructive feedback  as necessary and maintains record of all coaching actions
• Develops team leads to effectively oversee the daily routines of their assigned team members
• Works with warehouse manager to manage scheduling and time off requests 

Inbound/ Outbound Operations

Receiving:

• Works with Supervisors to monitor receiving activities to ensure accuracy, integrity of product and dock maintenance are all kept up to company standards.
• Ensures issues with facility spaces or powered industrial trucks are escalated to the Maintenance team via established reporting systems.
• Responsible for WMS compliance of the team at receipt through the putaway to storage process.  
• Ensures all receiving processes are completed in accordance with SOP. Must be able to adapt plans and communicate effectively to the team ad hoc changes or directives that are not outlined in an SOP.  
• Communicates any variances or issues immediately to the team and all stakeholders affected.  Establishes a clear follow up timeline  for root cause analysis.  Ensures retraining and additional communication are conducted as needed.
• Conducts audits of receiving and putaway processes to ensure accuracy and compliance of execution metrics. Provides immediate feedback to team members to promote growth and development.
• Assesses efficiency of receiving activities and works with receivers and putaway team to improve efficiency and workflow when tasks are not being completed at expected pace.

Shipping: 

• Conducts check of pallet shipping sheet and the admin shipping list to verify documentation for cases shipped has been properly completed and all cases scanned in facility
• Coordinates with logistics provider to manage pick-ups; accurate loading for outbounds via “Outbound Trailer Scheduler”
• Ensures standard processes for tagging, storage, and loading of outbound pallets are followed
• Verifie