Banquet Server

Description

ALL ROADS LEAD TO YOU...

At the Indigo Road Hospitality Group, our goal is to be the best job you'll ever have in the hospitality industry. No joke, it’s what we truly aim for. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart.

WHY US...

Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever.

THE COMPTON

The Compton will offer a refined escape that celebrates the authentic character of the Ozarks. More than just a hotel, The Compton is an open invitation to guests to immerse themselves in one of America's most dynamic small cities. From locally-inspired cuisine to curated adventures through the hollows and glades of the Ozarks, this lifestyle hotel will offer experiences that can't be found anywhere else in Northwest Arkansas.

THE ROLE...

As a Banquet Server, you will play a key role in delivering memorable event experiences for our guests. From setup to service to breakdown, you ensure that every guest feels welcomed and well-cared-for while maintaining Indigo Road’s standards of hospitality. This role is hands-on, fast-paced, and highly team-oriented, perfect for someone who thrives in events and loves creating seamless experiences.

What we will ask of you:

• Assist in setting up event spaces according to banquet specifications, including linens, place settings, glassware, buffets, beverage stations, and mobile bars. 
• Provide polished, attentive food and beverage service throughout events, following the steps of elevated service.
• Anticipate guest needs and respond quickly and graciously to requests.
• Maintain service standards for timing, presentation, and professionalism.
• Ensure food and drink are served at the proper temperature and with attention to detail.
• If needed, prep bar needs including setting up wells, juicing, making syrups, and batching drinks per the banquet event order. 
• Assist in the organized breakdown of banquet spaces after events.
• Reset event space for upcoming functions as directed by the Banquet Captain or Events Manager.
• Maintain cleanliness and organization of back-of-house and storage areas.
• Work closely with the Banquet Captain and fellow servers to ensure smooth service execution.
• Support colleagues by assisting with side work, replenishing supplies, and keeping service areas organized.
• Communicate guest comments or concerns promptly and professionally.
• All other duties as assigned

Requirements

Requirements for Success:

• Have a positive energy, be ready to assist fellow support staff and work as a team player
• Be 18 years of age or older and at least one year of prior restaurant or relevant experience
• Ability to communicate effectively with managers, employees, and all guests
• A flexible schedule to work days, nights, weekends and holidays
• Constant standing/walking with occasional stooping, kneeling, pushing, pulling, or lifting

Benefits:

• Competitive salary and benefits package.
• Opportunity to be part of a dynamic and growing hospitality team.
• Fast-paced and rewarding work environment.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.