2nd Shift Training Coordinator - Pharmacy, Health and Wellness Operations

Position Summary...

What you'll do...

Walmart Central Fill Pharmacy is a specialized type of pharmacy that focuses on processing and dispensing prescriptions for multiple retail pharmacy locations within a region. Unlike a traditional pharmacy, Central Fill is full of automation allowing prescriptions to be filled fast and accurately. But the best part of Central Fill pharmacy is taking care of our patients in the community. While we are not patient facing, our job provides retail pharmacies the ability to spend much deserved time providing clinical services and education to the communities they serve.

We are hiring for a Full-time Training Coordinator for our Central Fill in Spring, TX. This position is not remote and requires working onsite.

Schedule: Sunday through Friday from 4:30pm to 3:00am (need to have open availability)

Preferred Experience:

· At least one year of experience in coaching and training in a call center environment

· Experience facilitating training in a group setting 

· Strong organization and communication skills.

· Proficiency in utilizing training software and tools.

Minimum Qualifications:

· Holds an active/valid national certification certificate issued by Pharmacy Technician Certification Board (PTCE) or National Healthcareer Association (ExCPT).

· 1 year experience in a pharmacy environment (for example, central fill, specialty, retail, mail order) OR 1 year’s experience training other associates/employees.

Job Duties:

· Provides support for associate training in Pharmacy and Health and Wellness areas by coordinating and facilitating certification courses (for example, Pharmacy Technician University); coordinating Computer Based Learning courses for associates; and preparing, reviewing, analyzing, and monitoring reports, logs, and forms (for example, training participation, process reports, compliance adherence, and standard operating procedure documentation).

· Trains associates in Pharmacy and Health and Wellness areas by providing instruction on the proper preparation, operation, and troubleshooting of machinery; distributing training materials; providing feedback and responding to questions on equipment operation; and following up with associates to ensure completion of training.

· Develops training programs and materials in Pharmacy and Health and Wellness areas by conducting training needs analysis; identifying and developing training content and materials; adapting existing training content and materials; and evaluating training effectiveness.

· Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying and addressing improvement opportunities.

· Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems.

· Leads and