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Admissions Liaison
Northwest Kidney CentersUnited Statesfull_timeVerifiedPosted 3 Jul 2025
About the role
Northwest Kidney Centers seeks a Admissions Liaison to join the Admitting Team in a full-time, hybrid position (Burien, WA).Shift: Monday-Friday, 8:00am - 4:30pm, Full-time, Hybrid work schedule.Purpose The Admissions Liaison serves as the first point of contact for new patients and referral partners, embodying NKC’s mission, vision, and values through compassionate, knowledgeable, and responsive service. This role promotes NKC as the provider of choice by guiding patients and external stakeholders through the admissions process, ensuring timely placement in the most appropriate clinic and shift. The Liaison supports informed decision-making through education, listens empathetically during vulnerable transitions, and collaborates across teams to remove barriers to care. All responsibilities are carried out in alignment with NKC’s compliance standards and commitment to equitable, patient-centered care. Duties1.Patient Engagement and Referral Development:
About Northwest Kidney Centers Founded in 1962 as the world’s first outpatient dialysis provider, Northwest Kidney Centers operates 19 dialysis clinics across the Puget Sound region in addition to hospital-based services and a large home-based dialysis program. We are a no
- Referral Development: Build and maintain strong relationships with referral sources to expand NKC’s reach.
- Patient Engagement: Meet with prospective patients to promote NKC services and establish trust that supports a smooth transition into care.
- Community Outreach: Represent NKC in select community programs and follow up with referral sources to ensure satisfaction.
- Admission Coordination: Collaborate with hospitals, physicians, and insurance reps to ensure timely, accurate outpatient placement.
- Operational Insight: Understand clinic capacity, locations, transportation options, and patient preferences to guide placement decisions.
- Financial Navigation: Educate patients on insurance coverage and connect them with Financial Case Managers as needed.
- Market Awareness: Stay informed on dialysis industry trends and local market dynamics to anticipate and respond to changes.
- Process Improvement: Take initiative to enhance workflows and contribute to department-wide projects. Initiate permanent vascular placement opportunities during hospital admissions.
- Communication & Reporting: Provide regular updates to leadership on program performance, barriers, and referral satisfaction.
- Team Collaboration: Actively participate in Admit Department meetings and cross-functional initiatives including monthly reporting to Operations Committee.
- Accountability: Track field activity and performance metrics to ensure program viability and continuous improvement. Present outcomes to leadership when requested.
- Bachelor’s degree Required
- One year clinical admissions experience preferred
- Choice of 3 medical insurance plans through Kaiser Permanente (PPO, HMO & HDHP)
- Delta Dental
- Vision Services Plan
- 401 Retirement match and discretionary match
- Disability benefits such as Short-term & Long-term Plans
- Life & AD&D Plans
- Educational Assistance/Tuition Reimbursement of up to $4,000 annually
- Employee Assistance Program
- Flexible Spending Account
- Health Savings Account
- Transit Subsidy
- Paid Time Off includes personal time off and 8 Holidays. PTO will accrue bi-weekly and will be pro-rated based on the FTE. The accrual rate will be 7.39 hours each bi-weekly pay period for staff.
About Northwest Kidney Centers Founded in 1962 as the world’s first outpatient dialysis provider, Northwest Kidney Centers operates 19 dialysis clinics across the Puget Sound region in addition to hospital-based services and a large home-based dialysis program. We are a no
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