Principal Consultant - Banking & Payments

About the Team:

Capco is a global business and technology consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry.

Working in Banking and Payments at Capco extends well beyond a traditional consulting role – we focus on developing talent within a supportive environment while simultaneously challenging tomorrow’s leaders to partner with our clients and shape the future of financial services. At Capco, we deliver innovative solutions that shape market-leading strategies through implementing advanced technology with modern methods. Our experience across the ecosystem of banking segments, products, customer experiences, and supporting infrastructure has strengthened our reputation for innovation within the industry. We partner with commercial banks with capabilities including but not limited to lending, deposits, treasury / cash management, online banking, and payments.

The team offers our clients the support and guidance they need to compete in an industry that has and continues to experience rapid modernization and change.  Whether our clients are seeking to enhance operational performance, accelerate change, or transform the customer experience, our goal is to help them emerge as industry leaders and meet or exceed their business goals.

About the Job:

As a Principal Consultant on the Banking and Payments team, you will work in a fast-paced team setting, alongside industry experts. You will become an expert in deploying technical solutions complimented by the creation of new business process changes. You will leverage your learnings and consulting expertise to better understand how to help advance our clients’ progress towards meeting their evolving needs.

What You’ll Get to Do:  

• Provide end-to-end oversight for the delivery of complex, large-scale initiatives
• Support commercial growth of Banking & Payments clients in specific geographies and disciplines
• Lead and mentor resources to grow in their careers
• Comfortable in facilitating the business to technology handshake to deliver on objectives
• Act as a key leader in growth market
• Develop frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges related to loan prospecting, originating, servicing and the associated technology systems, including their implementation, administration or optimization
• Develop forward-thinking technology, business, and digital solutions for banking clients nationally
• Synthesize market and industry trends into clearly articulated, tailored, and market differentiated client solutions
• Produce insights, analyses and recommendations to improve client performance, drive understanding of client issues and provide strategic guidance related to loan products
• Proactively engage with clients and Capco leadership in regular strategic & planning discussions; cultivate and manage a pipeline of work with clients

What You’ll Bring with You:

• 7+ years of relevant experience in financial/banking services
• 7+ years in management and technology consulting
• Broad financial services experience, including but not limited to: consumer banking, retail banking, transactions, lending (mortgage and non-mortgage), fraud, call center, payments (cards and non-cards), bank card programs, deposit operations consolidation and retail wealth products
• Demonstrated experience working with business and technology stakeholders, from ideation to implementation, in strategic initiatives
• Self-starter with strong desire to be part of and contribute to a growth story
• Ability to effectively manage team members to ensure the completion of project deliverables that exceed client expectations
• Outstanding ability to analyze problems, apply quantitative analytical approaches, communicate effectively and confidently (both oral and written)
• Strong ability to work well in and lead cross-functional teams
• Openness to an environment of active developmental feedback from both leadership and peers
• Advanced MS Excel and MS PowerPoint skills
• Experience working in an Agile environment is a plus
• Bachelor's degree required
• MBA or advanced degree preferred

Why Capco?

A career at Capco is a chance to help reshape the competitive landscape in financial services.  We launch new banks, transform existing ones, and help our clients navigate complex change.  As consultants, we work on the front-end business design all the way through to technology implementation.

We are the largest Financial Services focused consultancy in the world, serving everyone from