Business Process Consultant

Business Process Consultant

Job Category: Consulting

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

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The Opportunity:

• Support Pearl Harbor Naval Shipyard and Intermediate Maintenance Facility (PHNSY & IMF) personnel tasked to expedite execution of maintenance availabilities and accelerate on-time delivery of submarines.

• Partner with PHNSY personnel at all levels of the organization to improve processes, workflow, communications, collaboration, reporting, and supply chains that will lead to increases in Submarine Operational Availability. 

• Provide consultation, tools, and methods to aid decision making, project management, and action planning.

• The majority of work is on the customer site to ensure customer needs are met.

Responsibilities:

• Work collaboratively within a team and across contractor and customer teams to improve naval maintenance and modernization activities.

• Assist PHNSY Trade Shops, Support Codes, and Project Teams in focusing on process improvements that will add the most value to their work.

• Facilitate supported teams in taking specific, measurable actions at the agreed upon standard of quality and consistency to drive goal achievement.

• Extract data from databases to build metrics, dashboards, and slide deck reports.

• Establish and track metrics to determine effectiveness and ensure accountability of stated goals. Perform data collection and analysis.

• Plan, facilitate, lead, and support customer meetings, presentations, briefings, strategic planning sessions, working groups, off-site events, etc. in support of contract activities. This includes pre- and post-administrative support/coordination.

• Provide information for various PHNSY management systems.

• Support and coordinate with customers in preparation of documentation and deliverables.

• Establish standards, track highest-performing teams’ behaviors, and share them with across the Naval Maintenance Community.

• Develop, maintain, and execute communication strategies that include all customer stakeholders.

• Support the execution of contract requirements, which may include submission of supporting data and metrics and timely completion of written reports to stakeholders, customers, and CACI leadership.

• Other duties as assigned.

Qualifications:

Required: 

• Must be a United States Citizen. Must have the ability to obtain a DOD Interim Secret security clearance and subsequent final DOD Secret security clearance.

• Bachelor’s degree in a relevant field and minimum 3 years of experience working in public or private industry Shipyards in the area of shipbuilding, modernization, or ship repair OR in a large commercial repair machine shop OR in a production shop or engineering department. In lieu of the degree requirement, candidates with a minimum 5 years of directly applicable work experience may be considered for this position.

• Demonstrated project management and research skills.

• Experience facilitating meetings attended by senior leadership.

• A self-starter who is comfortable working in ambiguous situations and in a demanding industrial environment.

• Ability to work both independently and with a team to resolve problems.

• Strong customer service orientation and written/verbal communication skills with the ability to respectfully engage internal and external customers at all levels in a manner that achieves successful outcomes.

• Proficiency with Microsoft 365 and time management, and ability to prioritize multiple concurrent projects and tasks efficiently.

Desired:

• Project Management Professional (PMP) certification.

• Certification in Agile, Lean, Six Sigma, Shingo, or Theory of Constraints.

• Experience developing metrics from data mining and developing visualization dashboards using Excel or Power BI tools.

• Experience using cloud-based knowledge management systems (SharePoint, iNFUSION Suite, Jira, etc.).

• Knowledge of Naval Shipyard data systems.

• Work experience with the Naval Maintenance Community, United States Navy, or the Department of Defense.

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