Sr Director, Enterprise Program Management

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

Reporting to the VP, Enterprise Operations, the Sr. Director of Enterprise Program Management is responsible for driving the execution of high-priority, enterprise-wide programs that directly impact the company's strategic goals, operational efficiency, and long-term value creation. This role acts as a key integrator across business units, functional areas, and executive leadership to ensure that large-scale, cross-functional initiatives are delivered with clarity, speed and measurable outcomes.

Job Description:

Essential Responsibilities:

• Scope: The project & program responsibilities are focused on internal information system-specific project tasks or non-technical project completion using an internal customer perspective, both typically from initiation through delivery.
• Develop and manage large-scale programs.
• Secure funding and ensure compliance with agreements.
• Participate in strategic planning and budgeting.
• Manage program risks and ensure stakeholder engagement.
• Mentor and guide program leaders.
• Implement process enhancements and best practices.
• Drive organizational efficiency and continuous improvement.

Minimum Qualifications:

• Minimum of 18 years of relevant work experience and a Bachelor's degree or equivalent experience.

Preferred Qualification:

Operating at the intersection of strategy and execution, this individual oversees a portfolio of complex programs that often involve digital or product transformation, organizational change, regulatory compliance, operational optimization, and M&A integration. The Snr Director leads enterprise-level governance and partners closely with executive stakeholders - including Finance, Technology, HR, Product, Operations, and Strategy - to ensure alignment between corporate objectives and program execution.

This role is not just about managing timelines or budgets - it's about architecting a disciplined execution engine for the enterprise. That includes building and scaling program management capabilities, enforcing rigor in prioritization and governance, proactively identifying and mitigating risk, and enabling transparency through structured reporting and data-driven decision-making.

Success in this role requires a combination of strategic thinking, operational discipline, and political acumen. The ideal candidate is a strong communicator and trusted partner to senior leaders, capable of navigating complex stakeholder dynamics and delivering results in a fast paced, matrix