Telephone Dispatch Operator (PRN; Variable Hours) - New Orleans East Hospital

📞 🚨 Be the Voice Behind the Hospital—When Communication Matters Most 

In this role, you’re more than a switchboard operator—you’re a critical connection point for the entire hospital. 

As a Communications Operator, you help keep patients, visitors, staff, and emergency response teams connected 24/7. From answering incoming calls and paging announcements to responding to emergency alarms and urgent situations, your calm, professional presence helps keep hospital operations running safely and smoothly. 

If you can think quickly, multitask under pressure, and stay composed in fast-moving situations, this role could be a perfect fit. 

💼 What You’ll Do 

• Answer and route incoming and outgoing calls with professionalism and care  

• Monitor and respond to emergency alarms and hospital codes  

• Utilize overhead paging for hospital communication needs  

• Support staff, patients, and visitors during emergency situations  

• Operate switchboard and communication equipment efficiently  

• Maintain pager systems and coordinate urgent communications  

• Help ensure a safe and organized environment for staff and visitors  

⚡ What Makes You Great in This Role 

• You stay calm and focused in high-pressure situations  

• You can multitask while maintaining attention to detail  

• You communicate clearly and professionally at all times  

• You enjoy being the behind-the-scenes person who keeps things moving  

• You can adapt quickly in a 24/7 healthcare environment  

🧠 What You Bring 

• Strong communication and customer service skills  

• Ability to handle emergency calls with professionalism and urgency  

• Comfort working in a fast-paced environment with multiple priorities  

• Flexibility to work weekends, holidays, AMs, and PM shifts as needed  

• PBX, call center, or healthcare communication experience is a plus!  

📋 Minimum Requirement 

• High School Diploma or GED (or equivalent experience)  

• Previous customer service, PBX, or call center experience preferred  

🎯 Why This Role Matters 

Behind every hospital operation is a communication team making sure the right information gets to the right people at the right time. 
Your role helps support patient care, hospital safety, and emergency response efforts every single day. 

💙 Make a difference—one call, one connection, one moment at a time!