Senior Business Manager
MicrosoftAbout the role
The Senior Business Manager in SME&C East serves as a strategic advisor and operational leader for the US East Sales Unit, partnering closely with the leadership team to drive execution of business priorities across Cloud & AI, Security, AI Business Solutions, and ATU. The role's mission is to simplify complexity, accelerate business outcomes, and enable leaders to operate effectively through disciplined planning, operational rigor, and cross-functional collaboration.
This role leads the Rhythm of Business for the East organization, overseeing planning processes, business reviews, communications, headcount management, talent initiatives, leadership engagement, and organizational health. The Business Manager partners across Finance, HR, Sales Excellence, and other business stakeholders to ensure alignment between strategy and execution while driving accountability for key priorities and initiatives.
The position also owns executive-level programs, leadership team offsites, communications, employee engagement efforts, recognition programs, and organizational planning activities that help foster a high-performing and connected culture across the East organization.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day, we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Collaborates with internal stakeholders and teams to supervise the creation and implementation of execution plans. Ensures alignment for leadership strategy initiatives across functions for their area of ownership. Communicates plans in a simple way and aligns with an understanding of business priorities and scorecards. Identifies effective practices for execution of strategies defined by leadership, leverages information, advocating for business cases, and may present cases to leader. May contribute to organizational design conversations to further facilitate successful implementation of organizational plans and strategies. Researches and proposes strategic options to the leadership team. Tracks and reports on key indicators of success to align priorities. May define measurement plans that include quantitative and/or qualitative data for tracking performance.
- Uses understanding of the organization's strategy and deliverables for the upcoming year(s) to design budgets that align with forecasting plans built in collaboration with the leadership team. Tracks financial progress to date against budget and may manage complex budgets with significant negotiation. Contributes to identification of actions that can course-correct and drive performance improvement. Communicates business challenges identified via forecasts. Works with Procurement team to coordinate future resources and collaborates with leaders on resource management planning. Ensures spend remains within budget and that leader is aligned to and informed on budget and headcount strategy and plans.
- As appropriate, ensures internal continuation of business operations during all times, including periods of change or special circumstances. When needed, contributes to finding workable solutions to business problems. May communicate business continuity plans with Microsoft corporate Crisis Management, Business Continuity teams, and with partners.
- Drives prioritization and decision making for leaders across the organization by creating clarity in ambiguous situations. Partners with the leaders
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